• Canva
• Kajabi
• Synthesia
• Gamma
• Adobe (Illustrator, Ph Adobe (Illustrator, Photoshop, Lightroom)
• Microsoft Office (Word, PowerPoint, Excel, Dropbox)
• ChatGPT
• CapCut
• Canva
• Google Workspace
• domain.com
• WordPress

• Computer literacy
• Time management
• Customer Service
• Teamwork
• Adaptability
• Creativity
• Willingness to learn
• Attention to details
• Multitasking
• Problem Solving
• Content Creation
• Logo Designs/Mockup

Social Media Manager / E-Learning Developer, Empowerd Academy

• Social media content planning, editing, scheduling, and publishing across multiple platforms
• Content repurposing for Reels, Shorts, and TikTok formats
• AI-generated video creation for Instagram, Facebook, TikTok, YouTube Shorts, and LinkedIn
• Educational course development and AI-assisted video lesson creation
• Presentation and visual slide design using Gamma
• Synthesia video production for training and online courses
• Kajabi course upload, organization, and management

Customer Service Representative, Concentrix

• Phone, email, and chat customer support
• Account setup, subscription management, and billing assistance
• Technical troubleshooting and product support
• Customer education on platform features and best practices
• Issue resolution and escalation management
• CRM documentation and case tracking
• Team support, knowledge sharing, and Point of Contact (POC) responsibilities

Social Media Marketing / Website Designer/ Customer Service, Armstrong Relocation Services

• Website design and template creation using Wix, WordPress, Canva, and Domain.com
• Social media account setup and brand management
• Graphic design using Canva, Illustrator, Photoshop, and CapCut
• Content creation for Facebook, Instagram, TikTok, LinkedIn, and X
• Logo design and brand identity development
• Customer service and client communication

Virtual Assistant, Core List / Maven Marketing

• Email inbox management and spam filtering
• Customer communication via email, reviews, and phone
• Social media content creation and scheduling
• Administrative and virtual support tasks

• Rogelio Polo Jr., M.S. CRIM CST
Review Director, College Dean, Saint Francis Xavier College, Agusan Del Sur
Email: potchipolo18@gmail.com
Phone: +639551842659
• Kristien G. Polo
Email: kristinejoe24@gmail.com
Phone: +639655347028
• Hon. Andres B. Ompoc
Sangguniang Bayan Member
Phone: +639175457906
• Dhamielyn Sarno
Project Manager
PRO VA PH
Phone: +63915 832 5769
• Cletus T. Hamto
Colleague
Email: hamtocletus@gmail.com
Phone: +639656112431
• Tanner McNeil
Chief Product Officer & Course Curator
Empowerd Academy
Phone: +1720672-1801