I am often regarded as a highly organized individual who approaches tasks with dedication and a strong work ethic. Known for my ability to quickly grasp new concepts, I am a proficient and diligent learner.

High School

Calubian National Vocational School

BS Computer Science

Biliran State University

Prova

*Assisted with executive calendar management and meeting scheduling.
*Coordinated appointments, travel arrangements, and meeting logistics.
*Prepared reports, agendas, and organized confidential files.

SB Clothing Shop

*Managed daily operations of a physical thrift shop store and assisted customers with purchases and inquiries.
*Used Facebook for product marketing, customer inquiries, and promotional activities.
*Handled inventory management, product organization, and daily sales monitoring.

Concentrix Philippines

*Provided high quality customer support through email and chat channels.
*Assisted customers with inquiries, verification, and application processing.
*Achieved performance goals while maintaining customer satisfaction standards.

Alorica

*Assisted customers with orders, inquiries, and issue resolution.
*Maintained professional communication in a fast-paced environment.
*Supported customer satisfaction through timely responses.

The Landmark Makati

*Managed branch operations and provided excellent customer service.
*Increased product demand through targeted promotions and marketing strategies.
*Maintained inventory and generated monthly performance reports.

True health Multispecialty Clinic

*Organized patient records and scheduled appointments.
*Sent reminders for follow-ups and supported doctors during consultations.
*Assisted doctors during consultations and clinic operations.

Customer Communication

Active Listening

Problem Solving

Sales and Persuasion

Objection Handling

General Virtual Assistant Training

Executive Assistant Training