I am a reliable Virtual Assistant with experience as a Branch Admin at JandT Express, handling administrative tasks, reports, and documentation in a fast-paced logistics environment. I am skilled in Google Workspace (Docs, Sheets, Drive, Gmail, Calendar) and Microsoft Office (Word, Excel, PowerPoint, Outlook) ensuring accurate data management and organized workflows.
I am detail-oriented, dependable, and committed to providing professional support that helps businesses stay efficient and organized.
Nueva Ecija University of Science and Technology
Managed daily branch administrative operations to ensure smooth workflow by preparing, verifying, and maintaining shipment records and documentation; coordinating with riders, warehouse staff, and supervisors on parcel status and schedules; handling customer inquiries and service issues professionally; monitoring inventory and logistics documents; processing cash collections, billing, and basic accounting records; ensuring compliance with company policies and service standards; and supporting branch management with data entry, reporting, and operational tasks.
Handle customer transactions accurately and efficiently by operating cash registers and POS systems, processing cash, card, and digital payments, issuing receipts, refunds, and exchanges, maintaining an accurate cash drawer at the end of each shift, providing courteous and professional customer service, resolving customer inquiries and minor complaints, keeping the checkout area clean and organized, following company policies and cash-handling procedures, and assisting with stocking, labeling, and other store tasks as required.
Keeping your books balanced, your business on track.
Keeping the office running, so the business keeps winning.
Turning raw data into organized insight, one keystroke at a time.