Detail-oriented Virtual Assistant and Administrative Professional with experience in data entry, office administration, and remote support. Skilled in spreadsheets, digital file organization, online research, and business operations support. Strong background in customer service, documentation, and workflow coordination with focus on accuracy and efficiency.
Nueva Ecija University of Science and Technology
• Provided administrative and virtual assistant support in a remote work environment
• Managed data entry tasks and maintained accurate spreadsheet records using Microsoft Excel and
Google Sheets
• Organized digital files and documents for efficient record management
• Conducted online research and compiled information for administrative use
• Assisted with email handling, scheduling, and general administrative support
• Maintained confidentiality and accuracy while handling company information and records
Managed daily branch administrative operations to ensure smooth workflow by preparing, verifying, and maintaining shipment records and documentation; coordinating with riders, warehouse staff, and supervisors on parcel status and schedules; handling customer inquiries and service issues professionally; monitoring inventory and logistics documents; processing cash collections, billing, and basic accounting records; ensuring compliance with company policies and service standards; and supporting branch management with data entry, reporting, and operational tasks.
Handle customer transactions accurately and efficiently by operating cash registers and POS systems, processing cash, card, and digital payments, issuing receipts, refunds, and exchanges, maintaining an accurate cash drawer at the end of each shift, providing courteous and professional customer service, resolving customer inquiries and minor complaints, keeping the checkout area clean and organized, following company policies and cash-handling procedures, and assisting with stocking, labeling, and other store tasks as required.
• Assisted with administrative and clerical tasks in a government office environment
• Organized, filed, and maintained important office documents and records
• Supported daily office operations and administrative workflow
• Assisted clients and handled records management with accuracy and professionalism
Behind Every Smooth Operation is Strong Support
Keeping your books balanced, your business on track.
Keeping the office running, so the business keeps winning.
Turning raw data into organized insight, one keystroke at a time.
AI Automation is using smart technology to handle tasks automatically and make work faster and easier.