Blank
Computer Technician
STI General Santos City
More Info About Me
Dedicated and versatile Customer Support and Payroll Specialist with over 8 years of experience in international BPO environments. Proven track record in providing high-quality customer service, payroll administration, and financial processing for global clients including Corel (Canada), Coles Supermarkets (Australia), Hyundai Roadside
Assistance, and CSC Logic (USA). Recognized for professionalism, attention to detail, and strong communication skills across phone, email, and chat channels.
My Skills and Competencies
Social Media Management
Medical Virtual Assistant
Data Entry
Content Creator
Certificates
×
![]()
My Experience and Education
2016
-
2023
DXC Technology
(Customer Support Specialist / Payroll Associate)
Hyundai Roadside Assistance (US/Canada): Delivered real-time emergency support to customers, coordinating tows/repairs, providing empathetic communication, and documenting requests compliantly.
CSC Logic (US Auto Loans): Managed end-to-end account support via phone/email, handling loan extensions, document verification, payments, and audits for accuracy.
Coles Supermarkets (Australia): Resolved payroll inquiries/escalations using ServiceNow, coordinated with managers, troubleshot forms/Excel requests, and trained staff on tools.
Corel (Canada, Global): Provided multilingual support (calls/chat/email) for software sales, troubleshooting, and secure transactions; recognized as Top Performer.
2014
-
2016
Teleperformance
(Customer Service Representative)
Managed reservations, addressed guest inquiries, and resolved concerns professionally
Promoted brand loyalty by ensuring customer satisfaction.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Medical Virtual Assistant
Scheduling appointments, handling correspondence, and managing records.