Bachelor of Science and Tourism.
University of perpetual help system Dalta
Graduate Certificate of Business
International College of Sydney
I am an experienced professional with a background in hospitality leadership and operations. I recently completed a Graduate Certificate in Business in Australia, where I served as a Housekeeping Supervisor, ensuring high standards and team efficiency.
Prior to that, I spent several years in the Philippines working in property management for high-level executives and in corporate recruitment. This experience provided me with a unique blend of guest relations, administration, and team-building skills.
Having worked most recently as a Maintenance Coordinator in Dubai, and currently splitting my time between China and the Philippines, I have thoroughly enjoyed developing strong operational and organizational skills in this role. However, since my partner’s career involves international relocations, I have embraced the opportunity to pivot toward digital careers — a dynamic and growing field that offers excellent flexibility to work from anywhere in the world.
This shift isn’t just about adapting to our lifestyle, it’s about challenging myself to grow with the evolving professional landscape. Digital roles are at the forefront of modern business innovation, and my background in hospitality leadership, property management, and operations gives me a unique perspective to bring value to virtual teams, client relationships, and online initiatives. I’m excited to leverage my transferable skills while expanding my expertise in digital tools and remote collaboration.
University of perpetual help system Dalta
International College of Sydney
Created compelling job ads to attract qualified candidates.
Screened resumes and applications to find suitable candidates.
Coordinated interviews between candidates and hiring managers.
Maintained communication with candidates to enhance their experience.
Managed applicant data and used tracking systems for efficient recruitment.
Assisted with onboarding new hires and organizing documentation.
Managed the CEO's properties, ensuring high standards and compliance with local laws.
Conducted market research for property acquisition and sales.
Prepared and managed budgets for maintenance and renovations.
Coordinated with contractors and service providers for property needs.
Implemented privacy and security measures for the CEO's properties.
Greeted guests with exceptional hospitality as the first point of contact.
Managed check-in/check-out processes, ensuring accurate payments and records.
Responded to calls and inquiries about hotel services and local attractions.
Provided information to enhance guest experience and satisfaction.
Coordinated reservations and collaborated with departments for seamless service.
Resolved guest complaints efficiently, maintaining high customer satisfaction.
Maintained a clean and organized front desk area for a professional ambiance.
Managed cash transactions and maintained accurate financial records.
Processed cash receipts and disbursements, reconciled daily reports and bank statements.
Assisted with audits and resolved discrepancies.
Provided exceptional customer service and ensured secure cash handling compliance.
Supervise housekeeping staff to ensure high cleanliness standards.
Train new staff on cleaning protocols and safety.
Manage staff schedules for efficient service delivery.
Conduct regular inspections of rooms and common areas.
Address guest complaints promptly to enhance satisfaction.
Utilize leadership skills to motivate team members.
Maintain inventory of cleaning supplies and equipment.
Receive maintenance requests, prioritize them based on urgency, and assign tasks to in-house technicians or external contractors. Source and manage relationships with external service providers (e.g., HVAC, plumbing, electrical). Plan and schedule routine preventive maintenance (PM) and urgent repairs. Coordinate with production or operations departments to identify optimal windows for equipment servicing.
Provided executive support by managing schedules, meetings, communications, and administrative tasks efficiently.
Search the Internet for information on a wide variety of topics.
Provided excellent customer service by resolving concerns efficiently and maintaining client satisfaction.