Hey I am Abraham

More Info About Me

πŸ‘‹πŸΌ Hey there! I'm Abe.

I help insurance agencies succeed by taking the chaos out of their back-office operations. With a background in Social Media Manager and also a high-level customer support at AT&T || T-Mobile and nearly 3 years of specialized experience as an Insurance VA, I act as the "engine room" for your agencyβ€”keeping your data clean, your policies organized, and your clients happy.

Why Work With Me?

I’m a Problem Solver: I don’t just follow a script. Whether it’s navigating a complex cancellation in AMS360 or reconciling data in Salesforce, I look for the most efficient way to get the job done.

I Have Stamina: I’m used to fast-paced environments. I’ve reviewed thousands of insurance documents (Dec pages, COIs, etc.) while maintaining a strict standard of accuracy.

I’m Coachable: I thrive in collaborative environments. I’m not afraid to ask questions to ensure I am fully aligned with your agency’s specific workflows and compliance standards.

Ready to free up your agents so they can sell more? Let’s work together to make your agency run smoother than ever! 🀝

Abraham Lising Caguiat Jr.
Mabalacat, Philippines
caguiatabraham@gmail.com
Freelancer
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My Skills and Competencies

Core Administrative Skills
Sales Representative
Social Media Management
Attention to details
Data Entry
Document Management Skills

Certificates

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2022
College

Holy Angel University
πˆππ…πŽπ‘πŒπ€π“πˆπŽπ π“π„π‚π‡ππŽπ‹πŽπ†π˜

2020
Senior Highschool

Holy Angel University
𝐆𝐑𝐀𝐃𝐄 𝟏𝟏-𝟏𝟐 (π’π“π„πŒ)

2018
Junior Highschool

Holy Angel University
𝐆𝐑𝐀𝐃𝐄 πŸ•-𝟏𝟎

2014
Elementary

Dau Central Elementary School
𝐆𝐑𝐀𝐃𝐄 𝟏-πŸ”

November 15, 2023 - Present
POPIC, LLC
(Insurance Virtual Assistant)

As an Insurance Virtual Assistant, I specialized in managing cancellation notices for our clients. Using various tools like Excel, Outlook, Salesforce, and Microsoft Teams, I efficiently communicated with clients via email about their cancellation notifications, ensuring clear and timely correspondence. This involved organizing and tracking cancellation requests, maintaining records, and facilitating smooth communication between clients and the insurance team.

September 28, 2023 - Now
Office Beacon
(Insurance Virtual Assistant)

In my role as an Insurance Virtual Assistant, I thrived in a dynamic position that required providing crucial administrative support to insurance professionals and agencies. My responsibilities encompassed a range of tasks, including managing extensive email correspondence, where I maintained effective and professional communication with clients, policyholders, and insurance agents. I excelled in data entry, ensuring precision and efficiency in maintaining accurate and up-to-date records of insurance policies, client information, claims, and other relevant data. Additionally, I showcased my adaptability by skillfully navigating multiple Customer Relationship Management (CRM) systems, organizing, tracking, and managing client information, policy renewals, leads, and communication history. These responsibilities necessitated meticulous attention to detail, exceptional organizational skills, and a knack for adapting to various CRM tools. My contributions played a pivotal role in enhancing the overall efficiency and success of the insurance agency

March 21, 2023 - May 21, 2023
Limitless Energy Global
(Executive Assistant)

In my role, I have a variety of job responsibilities, including conducting research to help the company stay on top of the latest solar energy trends and advancements. creating a website that showcases the company's products and services in an engaging and informative way. Creating 1-2 contents everyday. I've also been tasked with creating a new logo that accurately represents the company's values and mission and since being a Executive Assistant I need to help manage the day-to-day operations.

2021 - 2023
Concentrix
(Customer Service Representative | Advisor I, Customer Service Concentrix)

I worked as a customer service rep for AT&T/DirectTV providing exceptional customer service. Main duties were billing inquiries, promoting products, and technical support. Achieved success in sales and problem-solving, recognized for communication skills and ability to work well under pressure. Built positive relationships with customers, exceeded performance goals, and contributed to company success. Committed to customer service excellence and valued asset to AT&T/DirectTV.

2017 - 2020
Cycles And Brew {Part-time job only}
(Social media manager at a local online store (Facebook))

As a social media manager, I was tasked with the responsibility of managing the client's Facebook page and associated advertising efforts. I was successful in engaging with customers by promptly responding to comments, messages, and inquiries. In addition, I created a content calendar and regularly posted scheduled content to maintain an active presence on the platform. This helped to increase engagement and reach a wider audience. I also monitored the performance of the ads and provided analytic reports to the client, allowing them to better understand the impact of their advertising efforts and make informed decisions. Through my hard work and dedication, I was able to effectively manage the client's social media presence and contribute to the growth of their online presence and reach.

2021 - 2021
Shoppers PH (Facebook page)
(Facebook ads manager/ Virtual Assistant)

As a virtual assistant, I managed Facebook ads to sell watches nationwide, assisted with other administrative tasks such as data entry and email management, and contributed to the success of the company by driving sales and increasing customer engagement.

My Services

Client & Policyholder Support

Provide professional assistance to policyholders regarding billing, coverage inquiries, and claims.

Document Control & Compliance

I organize and index digital files to ensure the agency remains audit-ready and compliant with carrier standards.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Policy Lifecycle Management

End-to-end management of policy renewals, endorsements, and cancellations.

TESTIMONIALS

These are all of the people's message that i've worked with
Author

Ron

This was our convo on my first day of work πŸ₯° this is Ron I work under him as an executive assistant.
he said -"Perfect great job today let's do the same time again tomorrow for the first few days so that way you can communicate with mae live"

Author

Serg

This is the CEO of limitless and for the first week of my work he's really impressed 😯 to the point that
he said- "You're the man. Let's try to get 2-3 posts going a day"


Works

Tiktok sample creation

limitless creation (click...

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Mabalacat,
Philippines
Email :
caguiatabraham@gmail.com


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