2021
Bachelor in Tourism Management
Laguna State Polytechnic University- San Pablo Campus
About me
Hi! I'm someone who finds joy in both creating meaningful customer experiences and sharing everyday moments through content. I've been managing a coffee shop for two years, where I've learned the value of efficiency, teamwork, and genuine connection with customers.
I also have a passion for content creation, who loves turning everyday moments into engaging stories. From running daily cafe operations to creating lifestyle and food vlogs, I've built a balance between structure and creativity. My experience has shaped my skills in customer service, organisation, and content strategy. I'm passionate about creating value - whether it's through a great cup of coffee or meaningful digital content - and I'm excited to bring that energy into a remote work environment.
Professional Skills
Abilities that can help me succeed in my job
Social Media Management
Graphic Designer
Data Entry
Content Creator
Social Media Design
Socal Media Marketing Plan
Customer Services
Event Planning
Certificates
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Professional Timeline
Timeline history of my career direction and assessment for my current performance, expectations and future possibilities.
May 2024
-
December 2024
Sommbi Coffee and Tea
(Head Barista)
- Making sure the shop is clean before the operating hours.
- Stocks must be monitored daily.
- Handling customer complaints
- Making sure the staff follow the standard procedure.
- Daily sales must be submitted the end of the operation.
- Monitoring the sales monthly.
August 28, 2023
-
December 2023
Warehouse Bar Singapore
(Service Crew)
Making sure the customer is satisfied with the service we provide.
Offering and providing them the best seller drinks.
Making sure the cleanliness of the station.
Doing the task of opening and closing procedure.
2023
-
2026
Sweet Comfort Events Management
(Event Coordinator)
Making sure we deliver excellent service.
Providing details of the events to the customer.
September 2022
-
March 2023
Casa San Pablo
(Head Cashier)
- Cash handling and transactions
- Supervision of cashiers
- Reporting ad documentation
- POS system management
- Customer service
-Security and compliance
- Coordination with other departments
- Upsell drinks
Service Offered
Show what you do, what you improve, and one measurable win.
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Event Planning
Specializes in different areas, bringing unique expertise and focus to their respective events.
Graphic Designs
The professional creation of visual content to communicate messages