Bachelor of Science in Nursing
Our Lady of Fatima University
I am a Bachelor of Science in Nursing graduate and a Philippine Nurse Licensure Examination passer with extensive experience working remotely with U.S.-based businesses.
Although my professional career developed primarily in operations, digital marketing, and virtual administrative work, my nursing education provided me with a strong foundation in medical terminology, patient care concepts, healthcare documentation, anatomy and physiology, pharmacology, and professional communication.
Over the years, I have developed strong skills in administrative support, client communication, appointment and calendar management, data entry, documentation, reporting, CRM management, process development, team coordination, and workflow automation.
I am highly comfortable working with online systems and learning new software. I am now looking to transition my nursing background and extensive remote-work experience into a Medical Virtual Assistant role where I can support healthcare providers with administrative, documentation, patient coordination, and practice-management tasks.
Our Lady of Fatima University
Manage day-to-day operations for a U.S.-based company while working remotely with team members and clients across different time zones
Responsibilities include administrative and operational support, client communication, calendar and appointment coordination, CRM management, data management, documentation, reporting, workflow development, quality assurance, team coordination, and process improvement.
Manage and maintain systems using platforms such as Google Workspace, GoHighLevel, Close CRM, Calendly, Slack, Zoom, Stripe, Make.com, and other cloud-based business tools.
Develop workflows and automations to ensure information is accurately captured, organized, routed, and communicated between team members and clients.
Review call information, lead records, contact information, notes, appointments, and internal documentation for accuracy and completeness.
Coordinate multiple projects simultaneously while maintaining confidentiality, organization, accuracy, and timely communication.
Managed remote projects, team members, client accounts, documentation, reporting, task management, and day-to-day operational requirements.
Coordinated with clients, writers, developers, and other team members while monitoring project progress and following up on outstanding tasks
Prepared reports, maintained account information, conducted research and analysis, managed online systems, and helped improve internal processes.
Worked remotely for a U.S.-based company managing multiple client accounts and online projects.
Handled research, reporting, website administration, documentation, account management, quality checks, data analysis, and coordination with developers and other team members.
Maintained organized project task lists and followed up with team members to ensure work was completed accurately and on schedule.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.