2020
BS Materials Engineering
University of St. La Salle
More Info About Me
A Virtual Assistant with a strong background in real estate support, digital sales, and operations management. I handle CRM systems, lead tracking, listings, transaction coordination, and client follow-ups while optimizing workflows to improve conversions and overall business efficiency.
My Skills and Competencies
Social Media Management
Bookkeeping Specialist
Data Entry
Content Creator
Certificates
×
![]()
My Experience and Education
2021
-
2022
Concentrix
(AT&T - DTV Technical Support)
Provided technical support to DIRECTV customers, troubleshooting issues related to
satellite TV service, receivers, and connectivity. Assisted customers with account inquiries, service
activation, and basic technical diagnostics while ensuring high-quality customer service and issue
resolution. Maintained accurate records in CRM systems and escalated complex technical concerns when
necessary.
2022
-
2025
Swiss-Bel International
(Engineering Coordinator)
Handled administrative support for the engineering department, including managing
work orders, maintaining maintenance logs, organizing documentation, and coordinating schedules.
Assisted with reports, inventory tracking, and internal communication to ensure efficient department
operations.
2025
-
2026
Robinsons Logistix & Industrials Inc.
(Business Development Assistant)
Supported business development by preparing financial reports, tracking sales
performance, and assisting with pricing analysis and client quotations. Maintained sales and revenue
records, monitored billing data, and helped evaluate potential business opportunities to support revenue
growth.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Bookkeeping Specialist
Full responsibility for managing the day-to-day accounts function ensuring Sage and Xero are accurate and up to date.