BS COMPUTER SCIENCE
CITY COLLEGE OF ANGELES
As a professional with a strong background in customer service and operational support, I also offer freelance services as a Social Media Manager (SMM) and Data Entry specialist. Over the years, I’ve developed valuable skills in time management, content strategy, and client relations. Driven by a passion for continuous growth, I’ve pursued training to become a professional Virtual Assistant (VA). With this diverse skill set, I am confident in my ability to enhance your business, generate leads, and convert them into successful sales.
When you work with me, you can expect a collaborative, results-driven approach. I take pride in understanding your business needs, offering tailored solutions, and consistently delivering high-quality work on time. Whether it’s growing your social media presence, streamlining your data processes, or managing administrative tasks, my goal is to help you save time and achieve your business objectives efficiently.
I’m confident that my skills and work ethic will help drive leads, boost conversions, and ultimately contribute to the success of your business.
Ready to Take Your Business to the Next Level?
I’m excited about the opportunity to collaborate and bring my skills to your project. If you think we’d be a good fit, don’t hesitate to get in touch. Let’s create something great together!
CITY COLLEGE OF ANGELES
Promoted Qantas flights, upgrades, and loyalty
programs to passengers. Assisted passengers with
booking changes, cancellations, and flight inquiries.
Sold plans to homeowners, focused on coverage
benefits and value. Recognized for top sales
performance and customer acquisition.
Resolved customer issues with T-Mobile
services, plans, and devices via phone and
chat. Processed payments, handled billing
inquiries, and set up service activation.
Recognized as top performer for sales
achievement.
Addressed complaints like refund or return,
offered solutions, and ensured customer
satisfaction | Processed orders, tracked
shipments, and provided order updates. |
Promoted sales.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.