Bachelor of Science in Information Technology
AMA Computer College Davao Campus
My name is Alzeyid.
I am a detail-oriented Virtual Assistant with experience in lead generation, email marketing, cold calling, data entry, and CRM management. I am passionate about helping businesses grow through organized administrative support, accurate data management, and effective client communication. I am eager to continuously learn, adapt, and contribute to a team's success by delivering reliable and high-quality work.
AMA Computer College Davao Campus
• Conduct outbound cold calls using the CLOS CRM system and UST telephony network.
• Inform customers that legal documents have been received by our office and advise them to contact the appropriate department for resolution.
• Provide customers with their case reference number and the designated contact number for settlement.
• Document call outcomes and maintain accurate records in the CRM system.
• Conduct outbound calls to prospective customers to introduce and promote travel packages.
•Engage with potential clients by explaining package features, benefits, and available promotions.
• Qualify interested prospects and schedule appointments with the sales team for further consultation.
• Build rapport with customers while addressing basic inquiries and maintaining a professional and friendly approach.
• Accurately document customer interactions and appointment details in the company's CRM system.
• Accurately encode and update consumers' kilowatt usage data into the company's database.
• Verify the accuracy and completeness of data before entering it into the system.
• Maintain organized and up-to-date records while ensuring data integrity.
• Review encoded information for errors and make corrections when necessary.
• Meet daily data entry targets while maintaining a high level of accuracy and attention to detail.
Helping businesses find qualified leads through research, lead sourcing, and accurate data management.
Creating targeted email campaigns to engage prospects and support business growth.
Accurate and efficient data entry with attention to detail and organized record management.