I am detail-oriented and reliable professional with experience in data entry and customer service. Skilled in organizing data, maintaining accuracy, and providing quality support to clients. Committed to delivering efficient and high-quality work.
I studied Bachelor of Science in hotel and restaurant management in university of perpetual help system dalta. In this field i learned lot of things like communicating in different kinds of people, valuable skills such as organization, responsibility, and problem-solving, which I apply in my professional tasks.
I've attended virtual training in PROVA; it was such a pleasure and lucky to enroll in this kind of training because i learned lot of things as virtual assistant, I can apply this knowledge for applying in freelancing.
My previous jobs:
2017-2019 I've worked as customer service representative in financing company, it was a good job experience, i learned how to handle customer under pressure, my computer skills were improved also we're using ms excel, google spreadsheet, ms word in collecting client's data.
Year 2016
I've worked as service crew in french baker under hansbake corporation. It was a struggle for me by working here because it was far from our house but i've overcome, I've learned how to manage my time on how to go to work early. I've learned also how to multitask, because in this job my task was cashier, organizing breads on counter, preparing and serving food, cleaning on my workstation.
Year 2015- 2016
I've experienced as pantry personnel in max's restaurant it is a casual dine in restaurant. I've learned how to organize pantry side, helping chefs in preparing food order it was a pleasure to worked in this big company they thought me how to manage my time, socialize and work under pressure when having high volume of customer.
University of perpetual help system dalta las piñas city
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Updated account information to maintain customer records.
Tracked customer service cases and updated service software with customer information.
Receive and store food supplies, equipment, and utensils in refrigerator cupboards, and other storage areas.
Assist cooks and kitchen staff with various tasks as needed, and provide cooks with needed item.
Wash, peel and cut various foods, such as fruits and vegetables, to prepare for cooking or serving.
Cooked, prepared and bagged food for customers.
kept customers and crew areas organized.
kept all prep areas cleaned.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.