Bachelor of Science in Business Administration major in Marketing Management
Philippine Cultural College
Mandarin Course
Guangzhuo, China
Senior High School - Accountancy, Business, and Management
Philippine Malabon Cultural Institute
Hi, I'm Andrea, but you can call me Andeng! I'm a 25-year-old Virtual Assistant from Malabon City, Philippines, passionate about helping businesses stay organized, efficient, and focused on growth.
With a Bachelor's Degree in Marketing Management . I have developed strong communication, organizational, and multitasking skills that are essential for virtual support roles. My background has equipped me with the ability to manage schedules, handle administrative tasks, maintain accurate records, coordinate with clients, and deliver excellent customer experiences. In addition, I am highly adaptable, tech-savvy, and committed to keeping operations organized while helping businesses enhance productivity and maintain a professional online presence.
I take pride in delivering reliable and detail-oriented support. I believe that behind every successful business is a strong support system, and that's where I come in.
I handle the details so you can focus on the bigger picture. Let's connect and discuss how I can help streamline your operations, enhance productivity, and contribute to your success.
Philippine Cultural College
Guangzhuo, China
Philippine Malabon Cultural Institute
As a ProVA trainee, I completed hands-on training designed to develop and strengthen my virtual assistant skills. The program provided practical experience in administrative support, calendar and email management, data entry, research, communication, and task organization. Through various real-world simulations and assignments, I enhanced my efficiency, attention to detail, time management, and ability to work independently. This training equipped me with the knowledge, confidence, and professional skills necessary to provide reliable and high-quality virtual assistant support in a remote work environment.
As an Executive Assistant in a law office, I provided comprehensive administrative and legal support to the managing lawyer, ensuring the efficient handling of daily operations and case-related requirements. I managed calendars, coordinated meetings, arranged business travel, and organized day-to-day schedules. I was responsible for drafting and preparing legal and corporate documents, including Secretary’s Certificates, Board Resolutions, Special Powers of Attorney (SPAs), title annotations, and other documents necessary for various legal matters. Additionally, I assisted with litigation support by preparing, organizing, and filing court documents, coordinating with government agencies and court personnel, and maintaining accurate records of ongoing cases. This role strengthened my organizational, document management, legal drafting, and multitasking skills while working in a fast-paced professional environment.
As a Results Associate in a telecommunications account, I provided customer support to U.S.-based clients by handling inbound calls and addressing inquiries related to their products and services. I assisted customers with troubleshooting issues, resolving concerns, processing account-related requests, and providing information about purchases such as televisions, speakers, and other electronic devices. Through effective communication, problem-solving, and active listening, I consistently worked to deliver positive customer experiences and achieve service quality objectives in a fast-paced call center environment.
As a Service Crew member, I independently managed the daily operations of the store, ensuring smooth and efficient service. My responsibilities included providing excellent customer service, preparing and serving coffee beverages and donuts, handling cash transactions, monitoring and maintaining inventory levels, and receiving and organizing product deliveries. Working as the sole staff member on duty, I developed strong multitasking, time management, and problem-solving skills while maintaining accuracy, accountability, and a positive customer experience in a fast-paced environment.
I provide executive assistant support, managing schedule, emails, documents, and daily administrative tasks efficiently.
I provide social media management support, including content planning, scheduling, engagement, and account organization.
I provide accurate data entry services, ensuring organized records, updated files, and quality results.