Hey I'm Angelica

Get to Know Me

I’m a customer service professional with 1 year of healthcare BPO experience and training in virtual assistance. I’m experienced in handling customer concerns, following processes, maintaining accurate information, and communicating professionally.

I also have hands-on training in administrative tasks such as data entry, email management, calendar scheduling, travel planning, and online research. I’m organized, detail-oriented, and comfortable learning new tools and workflows.

I’m currently looking for opportunities where I can provide reliable administrative and customer support to businesses and remote teams.

Angelica Cernal Pajantoy
Caloocan City, Philippines
pajantoya@gmail.com
Freelancer
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Virtual Assistant Skills

Combining administrative expertise with reliable support to streamline your daily operations.
Problem Solving and Adaptability
Accuracy and Reliability
Coordination and Multitatsking
Written and Verbal Communication
Planning and Attention to detail
Organization and Time Management

Certificates

General Virtual Assistant

My Experience and Education

  • EXPERIENCE
  • EDUCATION
Undergraduate 2020 -2022
Bachelor Science in Psychology

Bestlink College of the Philippines

2019
Hospitality and Restaurant Services

Bestlink College of the Phillipines

2025 - 2026
Foundever Aasia Inc
(Customer Service Representative)

Handling call, inquiries, processing replacements, accurate documentation

June 2019 - March 2020
Fineco Management Inc.
(Promo Specialist)

Engaged and pursue customers to try the new launch product or new vrian of an existing product then pursue them to try and avail the product

Customer Support

Reliable support in customer inquiries, email management, calendar scheduling, travel management, data entry, and administrative assistance.
Data Entry and Database Management

Enters, updates, and organizes data with accuracy and attention to detail.

Customer Service Representative

Handles inquiry, Phone Support

Email Management

Organizes inboxes, prioritizes emails, and maintains efficient communication.

Calendar and Scheduling Management

Manages appointments, meetings, and schedules to maximize productivity.

Travel Management

Plans trips, books travel, and creates organized itineraries for seamless travel.

Administrative Support

Handles daily administrative tasks to improve workflow and business efficiency.


Works

Let's work together !

I am available for freelance projects.
Hire Me