I am a Hospitality Management graduate from Far Eastern University, Manila, with experience in customer service, housekeeping, food and committed to completing tasks accurately and on time. I am currently developing my skills in General Virtual Assistance and looking forward to opportunities where I can contribute my skills, support daily business operations, and grow professionally.
Far Eastern University
- Assisted with housekeeping duties, maintaining guest cabins and public areas according
to company standards.
- Supported front office operations by assisting with guest inquiries, check-ins, and
bookings.
- Assisted with food and beverage service, table setup, and dining area maintenance.
- Promoted and sold food, beverages, and souvenir items while providing friendly
customer service.
- Coordinated with different departments to support daily operations and ensure a
positive guest experience.
- Managed customer orders received online and in person, ensuring accurate and timely
order processing.
- Prepared and served milk tea and other beverages while maintaining product quality and
consistency.
- Handled customer payments, daily cash transactions, and sales records.
- Monitored inventory, tracked supplies, and restocked ingredients and other shop
essentials.
- Responded to customer inquiries online and provided friendly and efficient customer
service.
- Maintained cleanliness and organization of the shop while supporting daily business
operations.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.