2025
Bachelor of Science in Business Administration major in Financial Management
University of Mindanao Tagum
Reliable and Detail-Oriented Virtual Assistant with a Passion for Helping Others Succeed
I am a Virtual Assistant and Administrative Professional with experience supporting businesses across administrative operations, customer service, bookkeeping, client onboarding, scheduling, and social media management.
I hold a Bachelor of Science in Business Administration, major in Financial Management, Class of 2025, along with specialized training as a General Virtual Assistant. My academic background has strengthened my skills in financial administration, organization, attention to detail, and business operations.
My professional experience includes working with Bella’s Sparkling Clean and Quantum X Management, where I provided administrative and executive support and handled a variety of day-to-day business operations. My experience includes managing schedules and calendars, handling client communications, preparing invoices and records, supporting recruitment and onboarding, maintaining databases, assisting with bookkeeping and reconciliations, and coordinating operational tasks.
I also have experience in social media management and digital content creation, including content planning, graphic design, video editing, and social media scheduling. I am proficient in using a variety of business, communication, productivity, accounting, project management, and creative tools, and I can quickly adapt to new software and workflows.
Core Skills
• Administrative & Executive Support
• Email & Calendar Management
• Scheduling & Operations Support
• Customer Service & Client Communication
• Bookkeeping, Invoicing & Reconciliation
• Data Entry & Database Management
• Client Onboarding & Recruitment Support
• Social Media Management
• Graphic Design & Content Creation
• Video Editing
I am highly adaptable to different workflows, systems, and business environments, with a strong focus on accuracy, organization, efficiency, and consistent communication. I aim to provide reliable support that helps businesses stay organized, streamline their daily operations, and maintain a professional client experience.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Email Management
Video Editing
Certificates
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My Experience and Education
2024
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2025
Bella’s Sparkling Clean
(General Virtual Assistant)
• Managed schedules and coordinated appointments to ensure efficient time management for clients and team members.
• Handled customer inquiries via email, phone, and chat, providing timely and professional responses.
• Organized and maintained records, ensuring data accuracy and confidentiality.
• Utilized tools such as Slack, Notion, Breezeway, and Google Workspace to manage client information, track interactions, and streamline workflows for efficient collaboration and service delivery.
• Assisted with administrative tasks such as preparing reports, drafting correspondence, and managing calendars.
• Supported social media management by scheduling posts, monitoring engagement, and updating content.
• Collaborated with team members to improve processes and enhance operational efficiency.
• Maintained accurate records and prepared data reports for sales inventory tracking and cleaner payout lists, ensuring organized documentation and timely disbursements.
2022
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2023
QUANTUM X MANAGEMENT
(Executive Assistant/Bookkeeper/Onboarding Representative)
• Communicates with team members.
• Manage calendar and schedule meetings.
• Serve as the point of contact between management, clients, models, and external partners.
• Prepare and handle confidential correspondence, reports, and contracts.
• Track deadlines, manage task lists, and ensure executives are briefed and prepared for meetings.
• Maintain accurate and up-to-date financial records using accounting software (Xero).
• Reconcile bank statements and prepare monthly financial reports.
• Process payroll for models, staff, and freelancers.
• Monitor budgets and assist with financial planning for events, campaigns, and agency expenses.
• Facilitate a smooth onboarding experience for new hires, talent, or clients by guiding them through necessary processes and documentation.
• Conduct welcome orientations to introduce company policies, culture, systems, and tools.
• Prepare and distribute onboarding materials, contracts, access credentials.
• Monitor progress of onboarding checklists and follow up on incomplete tasks.
• Maintain accurate records of onboarding activities and ensure compliance with internal standards and legal requirements.
• Gather feedback from new hires or clients to improve onboarding processes and enhance experience.
My Services
Video Editor
Creating promotional content to boost brand visibility, capture audience attention, and enhance social media presence.
Executive Assistant
Efficiently supports executives with scheduling, communication, and admin tasks to ensure seamless daily operations.
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.