2014
BSHM
University San jose recoletos
More Info About Me
Results-driven Virtual Assistant and Customer Support Specialist with over 9 years of experience in remote and office-based roles. Skilled in appointment setting, cold outreach, CRM management, and administrative support. Proven track record in handling inbound and outbound calls, email correspondence, tenant and customer relations, and lead generation campaigns. Consistently maintained high customer satisfaction ratings while managing high-volume workloads. Highly organized, reliable, and committed to delivering efficient support that improves workflow, enhances client experience, and drives business growth.
My Skills and Competencies
Social Media Management
Data Entry
Certificates
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My Experience and Education
2021
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2025
Salaria sales solutions
(Outreach Associate)
Managed targeted cold outreach campaigns through email and LinkedIn to generate qualified leads and expand the company’s prospect pipeline. Maintained and updated CRM systems to ensure accurate tracking of client interactions, lead status, and follow-ups. Collaborated closely with sales executives to refine messaging, optimize outreach strategies, and improve lead conversion rates. Coordinated and scheduled appointments between prospects and account executives, ensuring smooth handoffs and consistent follow-through throughout the sales process.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.