2022
BS Entrepreneurship
De La Salle University - Dasmariñas
More Info About Me
N/a
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2023
-
2024
Security Bank Corporation
(Better Banking Specialist)
As a Better Banking Specialist, my primary role is to enhance the overall banking experience for our clients by delivering exceptional customer service through inbound calls and emails. I play a vital role in handling various client inquiries and requests, and in creating appropriate case tickets while ensuring accurate endorsement to guarantee customer satisfaction and loyalty.
2021
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2021
Ocean Fresh Tahong Chips
(Social Media Manager Intern)
In my role as a Social Media Manager for an MSME business, I was responsible for engaging with customers by addressing their inquiries and concerns. Crafting engaging and informative content for posting was a key aspect of my job, aimed at promoting our products and services effectively. Additionally, I took the initiative to establish an online presence by creating a simple yet functional website. I also developed an order tracking system to streamline the process of fulfilling customer orders efficiently and keep customers informed about the status of their orders.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.