2022
Bachelor of Science in Accounting Information System
Jose Rizal Memorial State University, Main Campus
Behind the Drive, There’s a Story Worth Knowing ✨
Hi there! I’m Arabella, your reliable Virtual Assistant from Caloocan City, Metro Manila.
I’m 27, flexible, and fully committed to helping professionals and entrepreneurs streamline their work. While I’m new to the VA field, I bring a strong foundation in admin support, client communication, and tech tools, backed by a degree in Accounting Information Systems and ProVA training in calendar management, email handling, social media, and basic design.
My background includes three years of experience in project coordination, system administration, data entry, and customer support. I’ve worked with ERP and HCM systems, managed payroll processes, and maintained accurate records. I’m tech-savvy with tools such as Microsoft Office, Google Workspace, Canva, and CRM platforms like Salesforce.
I’m proactive, organized, and always eager to learn. If you need a VA who’s easy to work with and dedicated to helping you grow your business, I’d love to join your team!
Let’s collaborate to lighten your workload, streamline your operations, and achieve your business goals together!
My Skills and Competencies
Video Editing
Customer Support
Email Management
Canva Works
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
My Experience and Education
2024
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2026
LONE WOLF REAL ESTATE TECHNOLOGIES PHILIPPINES INC.
(Implementation Specialist)
As an Implementation Specialist, I support client onboarding and Back Office upgrades by ensuring smooth transitions from legacy systems to modern SaaS platforms. I focus on delivering efficient, client-centered implementations that minimize operational disruption and promote long-term success.
I collaborate closely with cross-functional teams and clients to plan, coordinate, and execute system migrations and upgrades. Through clear communication and attention to detail, I help ensure a positive implementation experience while contributing to continuous process improvement and customer satisfaction.
2022
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2024
CloudQwest Solutions Inc.
(Functional Business Consultant)
As a Functional Business Consultant, I analyse and align business processes with organisational objectives to support operational efficiency and scalability. I am experienced in conducting gap analyses, gathering and translating business requirements, and identifying opportunities for process improvement. With a strong foundation in system implementation and financial reporting, I ensure data-driven decisions and seamless cross-functional integration.
My Services
Customer Support / Email Management
Respond to customer inquiries via email, chat, phone, or social media and Maintain accurate records of customer interact
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.