Bachelor of Science in Industrial Engineering (BSIE)
Rizal Technological University
I am currently working as the Service Reception Head at Toyota Commonwealth Inc., overseeing front-line customer service operations.
Rizal Technological University
Customer Service
Manage customer repairs by translating tech issues, providing estimates, and coordinating service to ensure satisfaction.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Boost site visibility via keyword research, on-page optimization, and backlink building to grow organic traffic.
Liaise between clients and tech; translate issues to plain language, prep repair estimates, and manage service workflow.