Hey I am Bernadette

More Info About Me

Hello! I’m Bernadette, but you can call me Bea.

I’m an experienced Virtual Assistant specializing in e-commerce support, customer service, and administrative assistance, with over 10 years of combined experience supporting business operations and helping clients stay organized and productive.

I’m detail-oriented, dependable, and adaptable, with a strong commitment to delivering quality work and building positive, long-term client relationships. I can work independently, manage multiple tasks, follow established processes, and learn new tools and systems quickly.

My goal is to help business owners streamline daily operations, improve customer experiences, and focus on growing their businesses while I handle the tasks that keep things running smoothly.

I look forward to the opportunity to work with you and contribute to your business success!

Bernadette A. Custodio
Baguio City, Philippines
Freelancer
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My Skills and Competencies

Time Management
Detail Oriented
Communication
Resourcefulness
Admin tasks
eCommerce CSR - Phone and Email

Certificates

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2026 - 2026
Freelancer
(Executive Assistant)

Handled daily administrative tasks and provided general administrative support to ensure smooth and efficient operations. Used Airtable and G Suite to organize information, manage records, and track tasks. Used Webphone to contact potential clients and support communication efforts.

2022 - 2026
eBay
(Virtual Assistant)

List liquidation items and other admin tasks

2022 - 2022
Amazon
(Virtual Assistant)

List tires

2022 - 2023
Streamline
(Real Estate VA)

Entering information into Synthesis, searching for sales and rent comps, and categorizing expenses in QuickBooks.

2016 - 2022
Concentrix
(CSR - phone and email)

Assist with orders, bills, returns, and account troubleshooting.

My Services

Executive Assistant

Managed admin tasks and client communication using Airtable, Google Workspace, WhatsApp, CRM, and WebPhone.

Phone and Email CSR

Assist on orders, bills, returns, and troubleshoot their account.

eCommerce

I handle listing products and taking care of various admin tasks for eCommerce stores

Testimonials

Author

eBay Selling Assistance

It was great working with Bernadette! She was very responsive and extremely helpful with my needs in eBay. She went way above and beyond and even provide tips on other aspects of eBay that helped be! Will use Bernadette more in the future!

Author

I need someone to make 50 listings for EBay for various book titles

Great communication and the task was finished flawlessly and on time! I will definitely hire Bernadette again for future jobs :)

Author

eCommerce VA

Great. As always, we appreciate all of your hard work and commitment to staying with us through this really rough year. Truly grateful.


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Baguio City,
Philippines


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