Office Management
ICSA Mahboulah, Kuwait
Detail oriented Teller / Cashier in remittance here in Kuwait with 6 years of experienced in processing of payments, managing remittances and ensuring accuracy in financial transactions.
I can make data entry because it’s align with my position. I’m detailed oriented about e commerce because of YouTube tutorials.
ICSA Mahboulah, Kuwait
Greeting customer and providing excellent customer service.
Make sure all transactions and work are done according to remittance and government procedures, regulations and policies.
Maintain customer accounts according to customer’s changing needs and be knowledgeable about products to offer customers.
Be responsible for daily transactions and cash balancing.
Keep all customer information confidential.
Participate in ongoing training and apply to daily tasks.
Verify, process and enter financial transactions into the system.
Counting and verifying cash amounts received.
Processing a variety of financial transactions accurately and efficiently.
Resolved customer complaints and inquiries in a professional manner.
Balanced the cash drawer on a daily basis.
Handled customer billing, processed cash, card and voucher transactions accurately.
Maintained cash register balance by reconciling daily sales and preparing end of day reports.
Followed company policies for returns, exchanges, and refunds.
Ensured proper scanning, pricing, and packing of items to deliver fast and efficient service.
Maintained cleanliness and organization of the cash counter and front end area.
Formulate and execute compelling seasonal sales and promotions.
Proactively interact with customers to recommend products that best suit their taste, interests and needs.
Work collaboratively with a team of sales associates to device strategic sales solutions to achieve and exceed the department’s monthly, quarterly, and yearly sales goals.
Preserve up to date knowledge and information about the latest products or upcoming releases to effectively assist customers with various product related concerns by providing accurate details.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.