2020
Airline Management
Indiana Aerospace University
More Info About Me
I am a motivated, responsible, and hardworking professional who is eager to contribute my skills and knowledge to a dynamic organization. I am a fast learner, adaptable, and committed to completing tasks accurately and on time. I have strong communication, organization, and problem-solving skills, and I can work effectively both independently and as part of a team.
I am comfortable working in an online environment and am willing to learn new tools, systems, and processes. I value professionalism, reliability, and continuous improvement. My goal is to build a long-term career by providing quality work, meeting expectations, and contributing positively to the success of the company.
My Skills and Competencies
Social Media Management
Lead Generation Expert
Data Entry
Content Creator
Certificates
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My Experience and Education
2023
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2025
NI BABIES
(Accounting Auditor)
Responsible for reviewing and verifying financial records, transactions, and accounting documents to ensure accuracy, completeness, and compliance with company policies and applicable accounting standards. Conducts audits, identifies discrepancies or potential risks, prepares audit findings, and recommends improvements to strengthen financial controls and processes.
2022
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2023
Alorica
(Customer Service Representative)
Responsible for providing professional and timely assistance to customers by addressing inquiries, resolving concerns, and ensuring a positive customer experience. Handles customer requests through email, chat, phone, or other communication channels while maintaining accuracy, patience, and professionalism.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Lead Generation Expert
Support in building a pipeline of leads to meet business plans, quotas and company objectives.