Hey I am Careen

More Info About Me

I've been working for more than 5years in the customer service industry. I am hardworking and responsible. I have the integrity to do my job well even if no one is watching. I am eager to learn if there is something new that I need to do.

Careen E. Dela Cruz
Quezon City, Philippines
Freelancer
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My Skills and Competencies

Social Media Management
Graphic Designer
Data Entry
Content Creator

Certificates

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2013
BSBA major in Operations Management

The University of Manila

2021 - 2023
Teleperformance
(Customer Service Associate)

Travel Account (international). Responsible for airline booking, car rental and hotel reservations.

2018 - 2020
Teletech
(Customer Service Associate)

Handling food delivery account. Assisting customers about their order, if there’s an issue with the food or asking about the status of their order. We do outbound, inbound and email on this LOB.

2017 - 2018
Techmahindra limited
(Customer Service Associate)

Handling telco accounts. Assisting customers about their account and internet connection. Making sure that there is no problem with their internet connection.

My Services

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Content Creator

Promote companies' products and services by developing copy for websites, social media, marketing materials.


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Quezon City,
Philippines


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