Doctor of Education
Lyceum Northwestern University
Master's in Management major in Health Administration
Philippine Christian University
Bachelor of Science in Nursing
Saint Louis University
My name is Carla Joyce B. Cajala, but most people call me Joyce. I am a Registered Nurse from Bauang, La Union, Philippines. I am not yet married but I have a loving partner, and we are blessed with two children who inspire me every day to work hard and continue growing both personally and professionally. I consider myself a cheerful, resilient, and very positive person who believes that dedication, perseverance, and a good attitude can make a meaningful difference in both work and life.
My professional experience can be categorized into several key areas including government service and project management, healthcare, pharmaceutical industry, sales, customer service, and online education. I have extensive experience in government service through my work with the Department of Science and Technology (DOST), where I served as Executive Assistant, Project Leader, and Project Staff, providing executive administrative support, coordinating programs and projects, preparing reports and documentation, and ensuring effective project implementation and stakeholder communication. As a Registered Nurse, I also gained valuable healthcare experience as a Nurse at Bethany Hospital and Luzon Medical Center, where I provided patient care, administered medications, monitored patient conditions, and collaborated with healthcare teams. In the sales and pharmaceutical field, I worked as a Professional Medical Representative at Lundbeck, Inc., promoting pharmaceutical products and building professional relationships with healthcare providers. My experience also includes customer service in the healthcare sector as a Customer Service Representative at Parkway Shenton Ltd., where I assisted clients with healthcare services and coordinated appointments. Additionally, I worked in online education as an ESL Tutor at 51Talk, conducting virtual English lessons for international students. On the side, I am also a writer by heart and a passionate editor-in-chief. To further expand my skills in the digital workspace, I also completed a 7-hour General Virtual Assistance Training to strengthen my capabilities in remote administrative and online support roles.
I am highly organized, detail-oriented, and committed to delivering quality work. If you are looking for a reliable, proactive, and positive professional who can support your business or projects, I would be happy to work with you. I look forward to the opportunity to contribute my skills and dedication to help your organization grow.
Lyceum Northwestern University
Philippine Christian University
Saint Louis University
Developed and delivered lesson plans and instructional materials tailored to students' learning needs.
Provided executive administrative support, coordinated programs and projects, prepared reports and documentation, and managed project implementation and stakeholder communication.
Led the planning and implementation of promotional initiatives of the office, supervised team members, monitored project progress, and ensured compliance with program objectives and timelines.
Assisted in project coordination, prepared documentation and reports, supported
administrative tasks, and helped facilitate program activities.
Conducted online English language lessons for international students, developed learning strategies, and assessed student progress to improve communication skills.
Assisted in project coordination, prepared documentation and reports, supported
administrative tasks, and helped facilitate program activities.
Developed and delivered lesson plans and instructional materials tailored to students' learning needs.
Promoted pharmaceutical products (psych medicines) to healthcare professionals,
built relationships with medical practitioners, and provided product information to support clinical
use.
Coordinated events while managing schedules, logistics, and multiple priorities.
Assisted clients with healthcare services, handled inquiries, scheduling and
appointments, and ensured efficient coordination between patients and healthcare providers.
Delivered patient care, assisted physicians in treatments and procedures, monitored
patient health, and maintained accurate medical records.
I am passionate about helping healthcare providers and patients. Everyone deserves access to quality healthcare.
I excel in leveraging a wide array of tools and strategies to solve complex problems and optimize productivity.