Highly organized and adaptable professional with an MBA in IT Management and 10+ years of experience across technical operations, project management, and customer service. Transitioning into Virtual Assistance with specialized training in SMM, SEO, Graphic Design, and Executive Support. Proven track record of streamlining processes and driving efficiency for global firms like IBM and Hewlett-Packard. Expert at managing complex tasks with the precision of an engineer and the service mindset of a seasoned support specialist.
IU International University of Applied Sciences, Germany
Full ownership of personal Facebook Page, YouTube channel, and TikTok presence — designing and executing complete content strategies that drive engagement, growth, and authentic connections.
Expert in:
* Short-form content (TikTok/Reels)
* Long-form value-driven videos (YouTube)
* Cross-platform brand consistency
* Audience insights & algorithm optimization
* Daily community interaction & trend leveraging
Built from the ground up through strategic experimentation, creative execution, and data-informed decisions.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
