2022
Bachelor of Secondary Education major in English
Lemery Colleges
More Info About Me
I am a reliable, adaptable, and motivated aspiring Virtual Assistant with a background in customer service, sales, basic troubleshooting, and email support. I am flexible and open to different roles, eager to learn new skills, and willing to take on various tasks to support clients and their business needs. I am committed to providing quality work, maintaining clear communication, and helping businesses stay organized and achieve their goals.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2022
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2023
ResultsCX Lipa
(Inbound Sales Representative)
Handles incoming calls from customers interested in purchasing products or services. Identifies customer needs, recommends suitable solutions, answers product inquiries, addresses concerns, and closes sales while providing excellent customer service and meeting sales targets.
2021
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2022
Acquire BPO
(Customer Service Representative)
Handled inbound customer inquiries, provided sales support and product recommendations, performed basic troubleshooting, and responded to customer concerns via email to ensure customer satisfaction and service quality.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.