I am a results-driven professional with over 10 years of experience in finance, account management, and leadership. I spent several years at Du Ek Sam, Inc., where I grew within the company—from Account Specialist for 4 years, to Account Supervisor for 1 year, and ultimately serving as Branch/Operations Manager for 5 years. This journey strengthened my expertise in client relations, team leadership, financial operations, and business development.
Recently, I made a strategic career transition into the Virtual Assistant industry, where I bring my strong organizational skills, attention to detail, and commitment to efficiency into a digital workspace. I have upskilled in Go High Level and earned certification, allowing me to support businesses in CRM management, automation, and marketing workflows.
In addition, I have hands-on experience assisting with payroll processes through my involvement with Excell Home Care, where I supported administrative and payroll-related tasks using Excel. This further enhanced my data management and accuracy skills.
I am passionate about helping businesses streamline operations, improve systems, and achieve growth through reliable and professional virtual support.
St. Michael’s College, Iligan City
Branch / Operations Manager
Du Ek Sam, Inc.
As a Branch /Operations Manager, I was responsible for overseeing the overall performance and daily operations of the branch, ensuring efficiency, profitability, and excellent customer service.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Handling customer inquiries, complaints, and feedback.