2024
General Academic Strand
Malolos Marine Fishery School and Laboratory
About Me
My name is Carolyn Platino from Malolos, Bulacan. I am reliable and goal-oriented person with a strong ethic. I am adaptable, quick to learn, and able to work well under pressure. I am passionate about doing quality work and contributing positively to any team or organization.
I can assist with administrative support, customer service, data entry, and online research. I am comfortable using tools like Google Docs, Google Sheets, and basic communication platforms such as email, and chat support systems.
I am highly motivated and a fast learner, committed to delivering quality work on time.
I am looking for an opportunity where i can contribute to your business while continuously improving my skills.
If you are looking for a person who can help you save time and can help you with task such as data entry, email handling, research and customer support. I am ready to start immediately and would love to be part of your team.
Professional Skills
Abilities That Can Help Me Succeed In My Job
Word Excel
Data Entry
Communication Skill
Problem Solving Skill
Microsoft Excel
Time Management
Positive Attitude
Fast Learner
Certificates
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My experiences
Helps me to improve my skills
August 2024
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Jan 2025
JNT EXPRESS
(Customer Service)
We provides assistance to customers by answering inquires, resolving complaints, processing requests, and ensuring excellent customer satisfaction
Main Duties and Responsibility
- Hnadled customer inquiries and complaints through phone, email, and chat.
-Provide product and service information accurately
- Tracking orders of the customers
- Processed orders, returns, and account updates
- Maintain a positive and helpful attitude when dealing customers.
- Follow up on customer issues to ensure satisfaction
- Record customer interactions and update customer account and files
Feb 2025
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Jan 2026
HANSHIN & HANKYU Corp
(Property Specialist)
We are responsible for assisting clients in buying, selling, leasing or investing in real estate properties. Serving as the link between property owners, potential buyers or tenants while providing market knowledge, property recommendations and transaction support
Main Duties and Resposibility
- Client Assistance and Sales
Assist clients in finding suitable residential, commercial and investment properties
Conduct property site visits and tours
Build and maintain strong client relationships
Generate sales leads through online inquire, walk ins, and referrals
Maintain an active database of clients and prospects
Assist clients with reservation forms, contracts, and other required documents.
Ensure all documents are complete and accurate
Help negotiate prices, payment terms, and contract conditions
Jan 2026
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Present
BL CLINIC
(Assistant Office Staff)
Helping with daily task to keep the workplace organized and running smoothly. We provide Administrative support to managers and employees by handling documents, answering calls, organizing files, and assisting with office operations.
Main Duties and Responsibilities
- Prepare, Organize, and file documents and records.
- Answer phone calls, emails and inquiries
- Monitor office supplies and request replenishment when needed
- Support other staff and departments when needed
- Maintaining cleanliness and orderliness of office files and work areas
My Services
Services that will help you
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Email Handling
Managing incoming and outgoing emails, responding professionally, organizing messages, and ensuring timely communication
Administrative Support
Answer phone calls, emails, and other inquiries in a professional manner Schedule meetings, appointments, and maintain c
Online Research
Conduct internet-based research on assigned topics, industries, companies, or trends Gather relevant information from we
Customer Service Support
Can do chat support replying to the customers inquiries, email support and order tracking & basic issue resolution.
Appointment Setting
Sending messages to prospects, following scripts for calls, and Booking meetings for clients