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Bachelor of Science in Medical Technology
University of Mindanao
Data Encoder | Data Entry Specialist | CRM and Spreadsheet Support
Hi, I'm Celjane Gadia — your next reliable Data Encoder! You can call me Jane.
I am a motivated and detail-oriented Data Encoder from Davao City, Philippines, passionate about providing reliable and efficient remote support. With a strong work ethic and commitment to continuous learning, I take pride in helping businesses stay organized and productive.
I completed my Data Entry Trainee training with Pro VA Philippines (2026) and bring hands-on BPO experience in document verification, live chat/email support, and customer service with companies like Connectys, Netzon, IQOR, and Teleperformance.
As a trained Data Encoder, I provide reliable and efficient remote support with a strong work ethic. I am skilled in MS Excel, PowerPoint, Google Docs & Google Sheets, formula application (IF, SUM, VLOOKUP, COUNTIF), pivot tables, CRM entry using Salesforce & Airtable, PDF to spreadsheet conversion, web research, and file organization.
With my background in administrative support and customer service, I understand the importance of confidentiality, accuracy, and professionalism. I am proactive, organized, and dedicated to delivering high-quality support that helps businesses stay productive and organized.
My Skills and Competencies
Email Management
Lead Generator
Data Entry
Customer Service
Document Verification
CRM Tools
Certificates
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My Experience and Education
2024
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2025
Netzon Technology Inc.
(Customer Support Representative)
• Handled customer concerns and inquiries via live chat and email, providing first-level technical support.
• Verified and updated customer account details accurately in company systems.
• Supported sales-related conversations alongside customer service and technical troubleshooting.
• Maintained up-to-date knowledge of products, services, and company updates to ensure clear, efficient communication.
2025
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2025
Connectys Davao
(Customer Service Representative)
•Reviewed and verified customer-submitted documents for a seasonal non-voice account, determining approval or
•decline status and documenting the reason for each decision.
• Applied strict attention to detail and company guidelines to ensure accurate, consistent document review.
• Maintained processing speed and accuracy under seasonal volume demands
2020
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2021
IQOR Davao
(Customer Service Representative)
•Assisted customers with inquiries about products and services over the phone.
• Handled customer concerns and complaints with professionalism and empathy.
• Supported sales conversations while maintaining strong customer relationships.
My Services
Email & Inbox Workflow Optimization
Set up Gmail filters, priority labels, snoozing, and seamless email-to-Google Calendar event scheduling for your inbox.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Virtual & Administrative Assistance
PDF conversion, web research, document formatting and general administrative support.
Customer Service Support
Reliable chat & email support. Fast inquiry response, issue resolution, and top-tier customer satisfaction.