Hey I am Chenette

About me

I'm a remote virtual assistant and digital marketer who keeps small businesses organized and visible online. Since 2022 I've supported US and Philippine brands in food and beverage, construction, consulting and wellness, at one point handling content for 15+ brands at the same time.

I can help in two ways:

• Run the day-to-day: inbox and calendar, data entry, CRM updates, lead lists, customer messages and reviews, reports, and simple website updates.
• Grow your presence: monthly content calendars, Canva graphics and short videos, Facebook/Instagram and Google Ads, and email/SMS campaigns that bring customers back.

I learn new tools quickly, communicate clearly, and follow your process instead of making you adapt to mine. Hire me for one task or hand me the whole list.

Chenette M Germina
Malolos, Philippines
Freelancer
Check my CV View Work Hire Me

My Skills and Competencies

Customer Support
Social Media Management
Email and SMS Marketing
Virtual Assistance and Admin Support
CRM and Lead Management (GoHighLevel, Salesforce, Zoho)
Bookkeeping
Google Ads
Lead Generation
Facebook and Instagram Ads
Content Creation (Canva and Short-Form Video)

Certificates

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2023
Bachelor of Science in Architecture

BULACAN STATE UNIVERSITY

2026 - 2026
Palma Construction Group
(Virtual Assistant and Marketing Specialist)

Supported the owner with general and tech tasks, including building and updating the company website. Created social media content and ran ad campaigns to bring in project inquiries.

2026 - 2026
Cornerstone Build Co
(Virtual Assistant and Social Media Manager)

Created, edited and scheduled graphics, videos and project-update posts. Also handled website updates, lead management, file organization and monthly reports.

2022 - Present
Presotea (US bubble tea franchise)
(Social Media Manager and Marketing Assistant)

Manage Facebook, Instagram, X, Google Business Profile and Yelp for multiple US stores. Plan monthly content calendars, coordinate promotions with franchise owners, reply to customer messages and reviews, and prepare store audits and marketing reports.

2025 - 2026
NWS
(Content Creator)

Produced content for about 15 brands across different industries, following each client's brand voice and approval process.

2025 - 2026
All Virtual Staffing
(Marketing Assistant)

Ran social media and SMS and email campaigns for client businesses to attract and retain customers, and covered all-around support as needed.

2025 - 2025
Medea's Pilates Company
(Virtual Assistant)

Provided general and tech support, managed social media through Meta Business Suite, and handled client engagement.

2025 - 2025
KEE Consulting
(General and Tech Support Assistant)

Supported the team and their clients. Built, cleaned and updated lead lists and contact databases.

2022 - 2025
Remote Agencies
(Chat Support Specialist)

Answered customer inquiries quickly and professionally, resolved issues, and supported sales while following each platform's policies.

2023 - 2023
Lavora Agency
(Chat Support Specialist)

Answered customer inquiries quickly and professionally and resolved issues while following platform policies.

2021 - 2022
JMV Accounting and Auditing Services
(Accounting Staff)

Prepared financial statement support schedules on corporate deadlines and processed client documents for BIR, DTI and other government agencies.

2020 - 2021
Hidden Attic
(Online Seller and Marketer)

Ran my own online shop's Facebook page, using boosted posts and audience targeting to drive sales.

My Services

Admin and Inbox Support

Email and calendar management, scheduling, data entry and file organization, so your day runs on time.

CRM and Lead Management

Keep GoHighLevel, Salesforce or Zoho clean, build lead lists, and track follow-ups so no lead slips through.

Customer Support

Fast, friendly replies to chats, DMs, emails and reviews, with clear notes for your team.

Social Media Management

Monthly content calendars, Canva graphics, short-form video, scheduling and community engagement.

Ads and Email Marketing

Facebook, Instagram and Google Ads, plus email and SMS campaigns that bring past customers back.

Bookkeeping and Reports

Organized records, simple reconciliations, and weekly or monthly reports you can act on.


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Malolos,
Philippines


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