Bachelor in Secondary Education (Major in English)
St. Joseph’s College of Rodriguez
Results-driven Short-Term Rental Property Manager with 5+ years of experience managing multi-platform listings
and overseeing daily rental operations. Proven ability to manage 30+ active listings across Airbnb, VRBO, Booking.com, and Ciirus while maintaining high guest satisfaction, fast response times, and smooth turnover coordination. Experienced in Property Management Systems (PMS), channel management, vendor coordination, reservation management, and remote operations support. Detail-oriented, organized, and calm under pressure in fast-paced environments.
St. Joseph’s College of Rodriguez
- Manage 33 active short-term rental listings across Airbnb, VRBO, Booking.com, and Ciirus.
- Handle high-volume guest messaging, inquiries, reservation adjustments, and issue resolution.
- Monitor booking calendars to prevent double bookings and optimize occupancy.
- Coordinate cleaners, maintenance teams, and vendors to ensure on-time turnovers and
property readiness.
- Track operational tasks, service issues, and deadlines using Monday.com.
- Escalate urgent concerns and implement solutions to maintain guest satisfaction and
operational efficiency.
- Maintain accurate listing details, pricing updates, and property documentation across
platforms.
- Managed operations for 12 residential rental properties, ensuring smooth daily performance.
- Oversaw tenant communications, maintenance requests, and vendor coordination.
- Maintained and updated property listings and documentation across Buildium, Zillow, Furnished Finder, and Airbnb.
- Listed properties on Zillow and Airbnb, including writing optimized descriptions and performing basic SEO to
improve visibility and lead generation.
- Responded to potential client inquiries promptly and professionally, qualifying leads and scheduling property
walkthroughs.
- Monitored approvals, payments, and service timelines to ensure operational continuity and tenant satisfaction.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.