2017
Health Care Services NC II - Nursing Aide
San Pedro College
More Info About Me
I am detail-oriented and reliable with a background in customer service and healthcare support. I previously worked in the BPO industry, handling inbound and outbound support, resolving customer concerns, and maintaining high customer satisfaction. I also have experience as a healthcare worker in Japan, where I developed excellent time management, organization, and multitasking skills.
I specialize in administrative support, email and calendar management, data entry, and customer support. I am tech-savvy and quick to learn tools and I am highly organized, proactive, and committed to delivering accurate, efficient, and high-quality work.
My Skills and Competencies
Data Entry
Charge Entry
Claim follow-up / Billing support
Medical Virtual Assistant
Certificates
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My Experience and Education
2025
-
2025
Alorica Telecommunications Davao
(Customer Service Representative)
Handled high-volume customer interactions in a fast-paced BPO environment,
assisting customers with inquiries, account concerns, and service-related issues while maintaining
professionalism and accuracy.
2019
-
2025
Chez Moi - Mamezon yunosaka
(Health Care Worker)
Provided direct care to residents in a care facility in Japan while maintaining accurate
documentation of patient conditions, daily activities, and vital signs. Coordinated with nurses and
healthcare staff by clearly communicating updates, concerns, and care plans, ensuring continuity of
care.
My Services
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Medical Virtual Assistant
Skilled in patient communication, appointment scheduling, medical terminology and administrative support.