Hey I am Christine Dianne

Detail-oriented and Tech Savvy VA for Busy Founders

Hey! I am Christine Dianne Gonzales, but you can call me Dianne. I am 27 years old, based in New Bataan, Davao de Oro, Philippines.

I am Detail-oriented and tech-savvy individual with strong organizational skills and proficiency in Google Workspace, Canva, and AI tools including ChatGPT. Seeking an entry-level Virtual Assistant position to support busy entrepreneurs with administrative tasks, calendar management, and digital communications. Known for fast learning, proactive communication, and thriving in remote work environments.

I hold a bachelor’s degree and recently completed training in Social Media Management, gaining hands-on experience in content creation, community management, and engagement strategies. I also have strong skills in Data Entry, Process Improvement, and Online Communication. With over four years of experience in the BPO industry, I have honed my communication, problem-solving, and organizational skills. During my first year, I worked as a Live Chat Support representative for a UK-based real estate account, then was promoted to Process Specific Trainer, and later helped secure a healthcare account based in New York. These experiences taught me to be adaptable, detail-oriented, and thrive in fast-paced environments—skills that directly translate into the Virtual Assistant role.

I am eager to bring my dedication, proactivity, and reliability to help businesses succeed. If you are looking for a trustworthy Virtual Assistant who can support both social media growth and administrative tasks, I would love to connect and discuss how I can contribute to your business.

Christine Dianne Samontin Gonzales
Davao de Oro, Philippines
Freelancer
Check my CV View Work Hire Me

My Skills and Competencies

Social Media Engagement
Data Labelling
Social Media Management
Graphic Designer
Data Entry
Content Creator

Certificates

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2019
Bachelor in Elementary Education

Davao de Oro State College - Main Campus

2024 - 2025
Siblings Solutions, Tagum City
(Health Insurance Auditor)

Reviewed health forms submitted by health coaches to ensure completeness, accuracy, and compliance with documentation standards.
Identified discrepancies, missing data, or incorrect entries and made necessary corrections to maintain data integrity.
Communicated directly with health coaches to request clarifications or additional information when needed.

2023 - 2024
Siblings Solutions, Tagum City
(Process Specific Trainer)

Designed and delivered specialized training programs for live chat operators focused on real estate client support.
Created training manuals, scripts, and scenarios tailored to real estate processes, including lead handling, property inquiries, and CRM usage.
Conducted hands-on sessions, assessments, and live monitoring to ensure new hires met performance standards.
Provided coaching and ongoing support to chat agents, improving efficiency, accuracy, and customer satisfaction.
Collaborated with team leads and quality analysts to update training materials based on client needs and performance metrics.

2022 - 2023
Siblings Solutions, Tagum City
(Leads Operator)

Monitor and manage incoming leads from live chat operators.
Ensure all leads are entered accurately into the lead generating tool.

2021 - 2022
SIBLINGS SOLUTIONS, TAGUM CITY
(LIVE CHAT REPRESENTATIVE)

Handled multiple chats simultaneously and assisted customers with their property-related enquires.
Make sure to convert customers into Leads.

My Services

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Content Creator

Promote companies' products and services by developing copy for websites, social media, marketing materials.


Works

SMM

Data Entry Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Davao de Oro,
Philippines


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