Bachelor of Library and Information Science
Holy Cross of Davao College
My professional passion is helping businesses grow through social media marketing and eCommerce. I create meaningful connections that turn audiences into loyal customers while representing your brand with professionalism and creativity.
Holy Cross of Davao College
Responsible for reviewing order details in Shopify and verifying the shipping address provided during checkout. Monitors tracking information and checks courier proof of delivery to confirm the shipment status. Reviews any address change requests made before the order was shipped and coordinates with the courier for further investigation when necessary. Provides appropriate resolutions such as replacements, store credit, refunds, or courier claims. Ensures all cases are properly documented in the support system and escalates issues to management when required.
Responsible for managing emails and responding to customer inquiries in a timely and professional manner. Maintains and updates website content as needed, and assists in creating and updating online courses. Creates Zoom meeting links for scheduled sessions and updates or develops landing pages. Also manages social media by creating posts in Canva and scheduling them to ensure consistent online presence and engagement.
Responsible for managing emails and responding to customer inquiries in a timely and professional manner. Oversees social media accounts by creating content, designing posts in Canva, and scheduling posts to maintain consistent engagement. Assists in creating and updating online courses and manages Trainerize workouts. Creates Zoom meeting links for scheduled sessions and updates or builds landing pages as needed. Also performs basic video editing using CapCut and Adobe tools to support marketing and content creation.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.