2011
ASSOCIATE IN COMPUTER TECHNOLOGY
BATAAN PENINSULA STATE UNIVERSITY
GET TO KNOW ME - Stay chill, I’ll fulfill.
I am a dedicated and results-oriented professional with experience in Administration, Customer Service, Retail Sales, Travel Consultancy, Social Media Management, E-commerce Operations, and Professional Makeup Artistry. Throughout my career, I have developed strong organizational, communication, and client relationship skills while working in fast-paced and customer-focused environments.
My professional background includes working as an Office Administrator, where I managed daily administrative tasks, coordinated schedules, maintained records, and provided operational support. As a Retail Sales Associate and Customer Service Professional, I assisted customers, handled inquiries, processed transactions, and consistently delivered excellent customer experiences.
Alongside my corporate experience, I am the founder and makeup artist behind Transforming Faces by Ginger, where I specialize in bridal, special occasion, and glam makeup services. Through this venture, I have built a strong personal brand, managed client bookings, created marketing content, and delivered professional beauty services tailored to each client's needs.
My diverse professional background has equipped me with strong attention to detail, adaptability, problem-solving abilities, and a commitment to delivering high-quality results. I am always eager to learn new skills, take on new challenges, and contribute positively to the success of any organization.
My Skills and Competencies
Administrative Support
Shopify Product Listing
TRAVEL ARRANGEMENTS GLOBAL VISAS
CUSTOMER SERVICE
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2024
-
2026
ONE VASCO TOURISM LLC (UNDER VFS GLOBAL DUBAI)
(OPERATIONS OFFICER)
Assisted applicants with visa application processes and ensured compliance with embassy and consulate requirements.
Reviewed and verified visa application forms and supporting documents for accuracy and completeness.
Provided excellent customer service by addressing client inquiries and guiding applicants through visa procedures.
Managed appointment scheduling and coordinated document submissions.
Processed visa applications while maintaining accuracy, confidentiality, and adherence to company and client standards.
Performed data entry and maintained applicant records in internal systems and databases.
Handled passport and document collection, tracking, and release procedures.
Ensured compliance with standard operating procedures, service-level agreements, and data protection policies.
Coordinated with embassies, consulates, and internal departments regarding application status and requirements.
Assisted in resolving customer concerns and escalated complex cases when necessary.
Prepared daily operational reports and maintained accurate records of transactions and applications processed.
Supported front-office operations and contributed to achieving service quality and productivity target.
2022
-
2024
H20 PURE BLUE LLC / LOCH.LIFE (E COMMERCE) DUBAI
(OFFICE ADMINISTRATOR)
Managed daily office operations and provided administrative support to management and staff.
Handled incoming calls, emails, and customer inquiries in a professional manner.
Maintained and organized company records, files, contracts, and confidential documents.
Prepared reports, correspondence, invoices, and other business documents.
Coordinated meetings, appointments, and schedules for management and team members.
Assisted with inventory monitoring and procurement of office supplies.
Processed and maintained customer records, service requests, and administrative documentation.
Coordinated with different departments to ensure smooth business operations.
Assisted the accounting team with data entry, invoice preparation, and record keeping.
Monitored office expenses and maintained accurate administrative records.
Supported HR-related tasks such as employee records management, attendance monitoring, and onboarding documentation.
Ensured compliance with company policies and administrative procedures.
2020
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2022
JUNIOR COUTURE LLC (E COMMERCE) DUBAI
(RETAIL SALES / DATA ENTRY)
Uploaded and managed product listings on the company’s e-commerce platforms and website.
Ensured all product details such as name, description, price, size, color, and stock availability were accurate and updated.
Edited and optimized product images to maintain a consistent and high-quality brand presentation.
Wrote engaging and brand-aligned product descriptions for children’s fashion items.
Organized products into correct categories, collections, and seasonal collections.
Monitored inventory levels and updated stock status regularly.
Assisted in maintaining a visually appealing and user-friendly online store.
Coordinated with the marketing team for new arrivals, promotions, and product launches.
Performed regular checks to ensure product listings were accurate and free from errors.
Supported overall e-commerce operations to improve customer experience and sales performance.
My Services
BOOKKEEPING
Accurate bookkeeping services including invoicing, bank reconciliation, and financial record management.
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.