2019
Bachelor of Secondary Education
Western Mindanao State University
More Info About Me
I am a freelancer specializing in Social Media Management, Customer Service, Data Entry, and Lead Generation thru Social media platforms. I am a freelancer who makes sure that I provide high-quality work to my clients.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2020
-
2021
Sykes
(Customer Service Agent)
- Assisting customers booking hotel and car reservations.
- Assisting customer process change with the existing reservation.
- Assisting customers process refunds, gift certificates, and discounts.
2019
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2020
Wipro
(Customer Service Associate)
- Assisting customers in processing orders over the phone.
- Assisting customers in checking the status of their shipments.
- Assisting customers in processing reshipment of the lost, damage, and wrong items they received.
- Assisting customers process refunds.
2021
-
2022
AIR - Athlete in Recruitment
(General Virtual Assistant)
- Helping client with data entry, web research, data management, lead generation, and email management.
My Services
Customer Support
Inbound and outbound customer service handling Email and chat support Billing, account, and order assistance Complaint r