Contact Center Services NCII
TECHVOC-on-WHEELS
A problem-solver by heart, I thrive in fast-paced environments where adaptability, efficiency, and exceptional service set the standard. I don’t just complete tasks - I optimize them. Whether managing schedules, handling high-stakes interactions, or streamlining operations, I bring precision, proactivity, and a drive for excellence. I see challenges as opportunities - and that’s where I shine.
TECHVOC-on-WHEELS
Managed email communication, scheduled appointments, maintained program documents and calendars, performed data entry, conducted social media and industry research, and supported overall client workflow.
Handled email correspondence, scheduled appointments, organized and updated project documents, assisted with reporting and site-related administrative tasks, and coordinated communications between onsite teams and clients.
Provide information about the customer's order, including delivery details and status. Helps the customer through account issues.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Handling customer inquiries, complaints, and feedback