2016
Bachelor of Science in Business Administration
Don Honorio Ventura Technological State University
More Info About Me
Detail-oriented and organized Customer Service Professional with 5 years of experience in the customer service industry. Proven background in telecommunications (3 years) and healthcare accounts (2 years). Friendly, hardworking, and reliable, with a strong commitment to delivering excellent customer experiences, resolving issues efficiently, and meeting performance targets.
My Skills and Competencies
Social Media Management
Medical Virtual Assistant
Data Entry
Content Creator
Certificates
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My Experience and Education
2025
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2026
Knack RCM
(Process Associate)
Checking diagnosis codes or CPT codes.
Reporting reports on claims activity including summaries analysis and recommendations.
Investigating claims to determine patient’s coverage or eligibility.
Communicating patient’s about the bill and processing payments.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Medical Virtual Assistant
Scheduling appointments, handling correspondence, and managing records.