BS in Commerce Major in Management Accounting
Ateneo De Davao University
I bring 16 years of experience as a public servant in a government bank in the Philippines, where I built a solid foundation in customer service, operations, and client relations. I began my career in 2008 as a Customer Associate and advanced to the role of Senior Customer Specialist in 2017. Throughout my tenure as a front-line professional, I consistently delivered exceptional service by assisting clients with banking transactions, managing inquiries, and resolving concerns and complaints with accuracy and professionalism.
My background has strengthened my organizational skills, attention to detail, and ability to handle sensitive information - qualities that are essential in a virtual assistant role. With an academic background in Management Accounting and hands-on experience in the banking industry, I am well-equipped to support administrative, customer-facing, and operational tasks efficiently.
As a Virtual Bookkeeper, I aim to be a reliable extension of the business, bridging clients and company objectives through clear communication, integrity, and consistent support. I am committed to contributing positively to organizational goals while delivering dependable and high-quality service.
Ateneo De Davao University
Accounting Department Head
Bank Teller
Financial Management System Bookkeeper
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Full responsibility for managing the day-to-day account function ensuring Sage and Xero are accurate and up to date.