2009
Bachelor of Science in Information Technology
Cebu Institute of Technology
More Info About Me
I am a Virtual Assistant with experience in data entry, research, and email & social management, skilled at supporting clients with administrative tasks. I am eager to apply my skills to contribute to client success.
My Skills and Competencies
Salesforce
Data Migration
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2018
-
2018
Direct Client from UK
(Virtual Assistant)
- Posting available properties owned by the client
- Managing client’s business email
- Researching and Data entry using Microsoft Excel
2018
-
2018
Acadsoc
(ESL teacher (Work from Home))
- Helping Chinese students such as kids and adults to learn English
language
- Provide students with different kinds of topics that will exercise their
communication skills
2014
-
2016
Convergys
(Technical Support Representative)
- Assist residential customers with internet connection
issues
- Basic billing concerns
- Internet upgrades
- Assist small to medium sized business/companies with
network connections
2013
-
2014
Alorica
(Customer/Technical Support Representative)
- Assist customers with phone, internet and cable issues
- Basic billing concerns
2013
-
2013
The Property Specialist.com
(IT Admin Support)
- Provide assistance on both hardware and software issues
- Basic PBX server administration
- Gmail account creations for all agents
- Extracting agents' logins from Biometrics
2010
-
2010
MDC Development Services, Inc.
(Interactive Risk Specialist (IRS) agent)
- Stock Trading
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Web Research
Search the Internet for information on a wide variety of topics.
Content Creation
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Data Entry
Typing/Manually entering data into spreadsheets (Excel) or databases
Email marketing
Manage emails for clients