2024
BSBA - Human Resource Development Management
New Era University
About Me
Hi! My name is Dandith Tafalla, but my family and friends often call me Dandith, Dan, or Dith for short. I also use these names in my professional work as a Virtual Assistant, keeping my identity simple, approachable, and easy to remember . I’m 38 years old, born on August 21, 1987. I’m currently working in Hong Kong as an Overseas Filipino Worker, but my permanent home is in Baybay City, Leyte, Philippines. I’m single and a proud mom of two wonderful children — one boy and one girl, both now in high school. They inspire me every day to keep growing and to build a stable career in remote work.
I am a reliable and detail‑oriented Virtual Assistant specializing in Admin Support and Customer Service. I help clients organize tasks, manage schedules, and maintain stress‑free workflows. I value accuracy, transparency, and sincerity in every task, making sure business processes are clear and efficient. I am adaptable, committed, and dependable — ready to support clients so they can focus on what matters most.
Academic Background & VA Training
• Completed General Virtual Assistant Training
• Certified in Freelancing Skills and Customer Support
• Hands‑on practice with mock projects in admin tasks, email management, calendar handling, and workflow optimization
• Skilled in creating visual guides, cheat sheets, and client‑ready templates for smooth operations
Work Experience
• Household Operations Manager – Hong Kong (May2018– 2026)
Managed household operations with efficiency and organization, adapting responsibilities into VA‑aligned skills such as scheduling, budgeting, and workflow systems
• ProVA General Virtual Assistant Trainee (07 March 2026)
Provided admin support, email and calendar management, research, data entry, and social media assistance.
• Cashier / Customer Service – Jajavi Lending Corp (Jan2013- March2018)
Handled transactions, records, and client support with accuracy and professionalism.
Skills
• Admin Support & Workflow Management
• Email & Calendar Handling
• Customer Service & Communication
• Visual Branding & Canva Design
• AI Literacy & Prompt Engineering
• Document Organization & Naming Conventions
• Step‑by‑step Guide Creation & Troubleshooting
• Multilingual Adaptability (English, Tagalog, Bisaya)
Let’s Work Together!
If you’re looking for a Virtual Assistant who is organized, sincere, and easy to work with, I’d be glad to help. Whether it’s managing your day‑to‑day tasks or creating systems that make your life easier, I’m here to support you with clarity and care.
Professional Skills and Expertise
Virtual Assistance | Admin Support
Calendar and Task Management
Email Management
File Organization
Data Entry and Accuracy
Research and Information Gathering
Customer Service Management
Certificates
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Professional Experience
Administrative Support | Customer Service | Data Entry
2018
-
2026
OVERSEAS FILIPINO WORKER- HONGKONG
(Household Operations Manager)
Managed household schedules and appointments with accuracy and discretion
Handled email and messaging communication to contact employers.
Maintained organized filing systems for receipts, documents, and household records
Coordinated school schedules and calendar reminders
Created shopping lists, budget trackers, and expenses records
Practiced time management to balance multiple tasks efficiently
Provided reliable support with confidentiality and professionalism
Adapted quickly to changing routines and priorities
07
-
MAR 2026
ProVA Virtual Assistant
(General Virtual Assistant Trainee)
Participated in General Virtual Assistance Training (5-8 hour live webinar) focused on Admin Support tasks such as calendar scheduling, task management, email handling, file organization, and research.
Strengthened practical skills in time management, digital organization and client communication to support remote work operations.
2013
-
2018
JAJAVI LENDING CORPORATION
(Cashier/ Customer Service)
Handled daily financial transactions with accuracy and efficiency
Maintained organized records of amount collections and receipts
Provided excellent customer service in a fast-paced environment
Data entry and record-keeping
Performed administrative tasks such as filing, scheduling, and document preparation
Resolved complaints and provided solutions in a timely manner
Maintained confidentiality and accuracy in handling sensitive information
Services I Can Offer
Efficient VA - Turning Tasks Into Smooth Workflows!
Calendar and Task Management
Organize Schedules Set Reminders Manage tasks for efficient daily operations.
File and Folder Organization
Maintain digital files, folders, and documents for easy access and smooth workflow.
Data Entry and Accuracy
Input and manage data with precision, ensuring accuracy and reliability.
Research and Information Gathering
Conduct online research and compile clear, useful information for client needs.
Email Management
Handle inbox, filter important emails, and ensure timely responses to clients.
Customer Support Management
Provide client assistance, handle inquiries, and ensure smooth communication with the customers.