Bachelor of Science in Tourism Management
Wesleyan University-Philippines
Your time, optimized — powered by me.
Hi, I’m Danie Ann Manapol — you can call me Dani.
I’m a detail-driven Virtual Assistant and Operations Support Professional with a strong background in customer service, process coordination, and administrative operations. I support busy professionals by keeping their day organized, their communication clear, and their operations running smoothly.
I hold a Bachelor of Science in Tourism Management and bring hands-on experience from airport operations and the BPO industry, where accuracy, efficiency, and professionalism were non-negotiable. I previously worked as a Passenger Service Agent at Ninoy Aquino International Airport – Terminal 1, handling high-pressure situations, customer coordination, and time-sensitive tasks. I later transitioned into a Process Associate role with Tata Consultancy Services, where I supported structured workflows, documentation, and service delivery in a fast-paced environment.
As a Virtual Assistant, I specialize in administrative support, inbox and calendar management, customer communication, data handling, and daily operations coordination. I’m proactive, highly organized, and known for bringing calm and clarity to busy systems. I work with discretion, communicate clearly, and take full ownership of my responsibilities.
I don’t just manage tasks — I create structure, consistency, and breathing room so you can focus on what truly matters in your business. If you’re looking for reliable support with a strong service mindset and a professional approach, I’m ready to be your long-term partner.
Wesleyan University-Philippines
This role is an inbound role involves processing and placing medical supply or service orders on behalf of healthcare providers (hospitals, clinics, or patients).
Passenger Service Agent provides customer service, check-in assistance, boarding support, and other ground services to airline passengers. They ensure compliance with safety regulations while delivering excellent customer care throughout the passenger journey in the airport.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.