2019
Bachelor of Science in Business Administration Major in Human Resource Management
University of Mindanao
More Info About Me
I am a highly motivated self-starter, which means I can work independently with minimal supervision and can work under pressure, I work well by myself and can also be flexible enough to work as a team member.
I am meticulous in my work and focused on the small details that can help with the efficiency of work or deliver better content for my clients.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Book Keeping
Certificates
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My Experience and Education
2023
-
Present
SMA Support Services
(Client Support Specialist)
-Utilized HubSpot and AccuLynx, and Salesforce CRM platforms to add, manage, and move customer profiles through the sales pipeline.
-Qualified leads and scheduled appointments for the sales team, utilizing targeted questions to determine if the project fits the company’s minimum.
-Compared labor and material invoices with estimates provided to the homeowners to determine discrepancies to be utilized as data to ensure that quotes are as accurate as
possible, before uploading to these invoices to QuickBooks Online.
-Collaborated with team members to create process documentation to ensure business continuity and help onboard new members to the team with minimal supervision.
-Used a proprietary company application to accurately measure roof dimensions—including length, width, pitch, and total areas of components such as rakes, gutters, ridges, valleys, and eaves—leveraging 3D modeling capabilities similar to CAD systems to verify measurement accuracy.
-Maintained organized records of all interactions and appointment bookings to support seamless handoff to sales representatives.
2023
-
2023
Perch Wealth- Real Estate Industry
(Appointment Setter)
Call pre-generated and personally generated leads.
Educate prospects about the benefits of 1031 and schedule an introduction call with representatives.
Navigate Outlook calendars for appointment schedules.
Use Microsoft Excel for managing leads.
2022
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2022
Rocket Level Inc.
(Appointment setter)
Call pre-generated and personally generated leads
Generate interest for prospects to book an appointment
Navigate Calendly/Google calendar to set an appointment
Use GoHighLevel to manage leads and contacts
Create ticket for appointments made to be followed-up
2021
-
2022
At&t
(Subject Matter Expert)
• Data Input for sales tracking
• Submit relevant reports using Microsoft applications
• Assist sales associates in addressing billing and sales related queries
• Real-time intervention for matters needed to be addressed by a supervisor
2021
-
2021
At&t
(Sales Associate)
• Receive incoming calls for billing and sales concerns
• Explain promotion expiry, billing increase, payment history
• Upselling relevant products customers might be into
2020
-
2021
United Wil Manpower and Allied Services
(Human Resource Staff)
• Utilization of Microsoft office in submitting reports related to human resource
• Schedule plotting of shifts for workers
• Filing legal documents for worker-related benefits
• Recruitment of talents
My Services
Graphic Designer
Developing text and image concepts that are visually appealing to consumers for personal or business purposes
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics, and data input to systems used for various purposes.
Book Keeping
Keep track of the company's transactions, sales, asset acquisition, equity growth, and manufacturing cost information.