Hey I am Dan

More Info About Me

I am a performance-driven Customer Service Representative with experience handling U.S. accounts under Concentrix, supporting the Comcast Security department. I developed strong skills in managing high-volume inbound calls, resolving technical concerns, and consistently maintaining high quality and customer satisfaction scores. I am known for being reliable, punctual, and committed to providing excellent service while continuously improving my skills.

Prior to this, I gained valuable industry experience working with Trans-Asia Shipping Lines for one year, where I strengthened my customer service, coordination, and operational skills in a fast-paced environment.

In addition to my corporate experience, I also have hands-on experience managing aspects of our family business in commercial and residential rental services. My role involves overseeing staff operations and helping manage multiple business areas, including a restaurant, a study hub, and a lodging house. Through this experience, I developed strong leadership, organizational, and business management skills.

With a background that combines corporate customer service, shipping industry exposure, and entrepreneurial business management, I bring adaptability, responsibility, and a strong work ethic.