Hey I am Dea

Meet Dea

I am a results-driven Executive Assistant and HR & Administration professional with over 9 years of experience supporting senior leadership, managing operations, and handling complex crew medical and legal claims in the maritime industry.

My expertise spans executive support, compliance, quality management systems (ISO 9001:2015), and paralegal functions, allowing me to bridge administrative efficiency with legal and regulatory requirements.

Throughout my career, I have successfully:
• Managed crew medical claims, legal coordination, and repatriation cases
• Led HR and administrative operations, including recruitment and employee relations
• Ensed compliance with MLC 2006 and international maritime standards
• Acted as Quality Management Representative, improving systems and processes
• Provided high-level executive support to international principals and stakeholders

I hold a Bachelor’s Degree in Hospitality Management and completed a Paralegal Training Program, equipping me with strong legal knowledge and attention to detail.

I am known for being highly organized, proactive, and adaptable, with a strong commitment to delivering results and continuous improvement.

📩 Open to opportunities in Executive Assistance, HR/Admin, Compliance, and Virtual Support roles.

Dea Shane Ricamonte
Manila, Philippines
dsconsultinggva@gmail.com
Freelancer
Check my CV View Work Hire Me

Skills and Qualifications

General Virtual Assistant
Executive Assistant
Legal Assistant
Administrative Works
Social Media Management
Data Entry

Certificates

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2014
Bachelor of Science in Hospitality Management

The Bachelor of Science in Hospitality Management is a ladderized program that prepares students to have employable skills/competencies at every academic year level for them to be competitive in the hospitality industry locally and globally. This also prepares the students to be entrepreneurs. This curriculum includes laboratory experiences as well as local or international internship requirement in the industry.

2024
Certificated Paralegal

The Paralegal Training Program is an extension service and training program of the UP Law Center that aims to lay the foundation for the development and professionalization of paralegal work in the country.

The Paralegal Training Program of the UP Law Center was designed to provide its participants with basic and practical knowledge of substantial legal concepts pertaining to government; the judicial system; civil, criminal and quasi-judicial procedure; jurisdiction of local government units; ethical standards of judges, lawyers, and civil servants; and the rules, regulations, and procedures of various administrative agencies.

November 2021 - March 2026
Maryville Manila Incorporated
(HR & Admin Manager / Quality Representative and Compliance)

• Led HR, administrative, and compliance operations across the organization
• Managed crew medical claims, legal cases, and coordination with P&I clubs and legal counsel
• Represented the company in conciliation and legal proceedings
• Oversaw ISO 9001:2015 Quality Management System implementation and improvements
• Ensured compliance with MLC 2006 and international standards
• Supervised administrative processes, supplier accreditation, and documentation control
• Acted as Executive Assistant to top management and foreign principals

June 2019 - November 2021
Pacific Basin Shipping Limited ( PB Maritime Personnel Incorporated)
(Administration & Executive Assistant)

• Provided executive support to senior management and fleet personnel
• Managed HR processes including hiring, onboarding, and employee records
• Coordinated employee welfare programs and benefits (including HMO)
• Handled office administration, inventory, and logistics coordination
• Liaised with internal departments and external stakeholders

February 2016 - June 2021
Starocean Manning Philippines Incorporated (Starbulk S.A.)
(Crew Medical Claims Coordinator)

• Managed medical and legal claims of seafarers
• Coordinated with clinics, legal counsel, and P&I correspondents
• Prepared medical reports and updates for principals
• Represented company in POEA and SENA hearings with the company legal counsel
• Handled repatriation and post-medical processes

February 2015 - February 2016
Starbulk Aboitiz Jebsen Shipmanagement Inc. (Starocean Manning Philippines Inc)
(Data Navision Encoder Promoted to Claims Assistant)

• Responsible for entering crew data/information for every crew/seafarer in the defined Crewing System/s.
• Update and maintain crew data/information on the company’s database and crewing systems by inputting text-based and numerical.
• Compiled information from various source documents. Compiled, verified accuracy, and sorted information according to priorities to prepare source data for computer entry.
• Review data for deficiencies of errors, correct any incompatibilities
• Research and obtain further information for incomplete
documents in coordination with Seafarer / Crew Operator / Assistant Crew Operator for all crew assigned on primary vessels handled.
• Ensures the accuracy and timely report issuance, particularly the mandatory documents, such as HMO enrolment, Joiners’ updates , Sign-off updates , MCV application / Australian transit visa , Company’s Crewing System.
• Performs self-audit of reports before endorsing to Assistant Crew Operator / Crew Operator for all crew assigned on primary vessels handled.
• Checks completeness of encoded crew documents and immediately reports to the designated Crew Operator when there is/are issues.
• Acts as a deputy encoder for the assigned secondary vessels, in the absence of the primary encoder.
• Monitors email messages for needed updates and/or information.
• Keep information confidential and comply with data integrity and security policies.

April 2014 - January 2015
Sodexo Benefits and Rewards Philippines Inc.
(Telesales Representative)

• Conduct outbound sales calls to prospective clients to present and promote Sodexo’s benefits and rewards solutions.
• Understand client needs and recommend the most suitable Sodexo services, such as meal passes, gift certificates, and incentive programs.
• Achieve and exceed monthly sales targets and key performance indicators (KPIs).
• Build and maintain strong relationships with clients to ensure customer satisfaction and retention.
• Record and update client information in the CRM system.
• Handle customer inquiries and objections professionally, providing appropriate solutions.
• Stay updated on Sodexo’s product offerings, market trends, and competitors.

My Services

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Executive Assistance

Delivers exceptional executive assistance and administrative functions based on the needs of the client and team.

Quality Management

Ensuring compliance with regulatory standards and delivering favorable outcomes for clients.

Testimonials

Author

Nina Navarro

I have had the pleasure of working with Ms. Dea for several years. When I established my new business, she was one of the key reasons I was able to bring it to life. She is a reliable and resourceful assistant, and I am incredibly grateful for her flexibility whenever I need advice or research. Ms. Dea consistently goes above and beyond, extending her support wherever she can. I truly appreciate being able to count on her.

Author

Ms. P. Lo

As my Executive Assistant for two years, she consistently demonstrated exceptional professionalism, efficiency, and dedication. She played a crucial role in streamlining administrative processes, managing schedules, and ensuring seamless day-to-day operations. Her strong organizational skills and proactive approach made a significant impact on our team. Unfortunately, I have decided to settle down and migrate to Canada, However, I highly recommend her services to anyone in need of a reliable and highly capable Executive Assistant. 😊 -P. Lo (HK)

Author

Greek Client (Name cannot disclose)

Dea has been an exceptional Virtual Assistant for me over the past few years. Her efficiency, professionalism, and dedication made a significant impact on my daily operations. As I move into retirement, I sincerely hope that someone in the industry will recognize her talent and allow her to showcase her skills. She is truly a valuable asset to any team.

Author

Anazar Azrur

I have had the pleasure of knowing Dea for the past. Broadminded office administrator her exceptional work flow, skills, creativity and comprehension of change requests made the project a dream.


Works

Maryville Manila Incorpor...

Frontyard Auto Care

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Manila,
Philippines
Email :
dsconsultinggva@gmail.com


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