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Bachelor of Science in Hotel and Restaurant Management
ACLC College of Gapan City
More Info About Me
I’m a dedicated and detail-oriented Virtual Assistant committed to helping businesses streamline their operations and stay organized. With expertise in administrative support, scheduling, email management, data entry, and customer service, I ensure efficiency and productivity in every task.
My goal is to take on time-consuming responsibilities so you can focus on growing your business. Reliable, adaptable, and proactive. I am here to support your success!
My Skills and Competencies
Customer Support
Social Media Management
Administrative Support
Graphic Designer
Scheduling/ Appointment Setting
Data Entry
Certificates
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Customer Service
Responding to customer inquiries via email, chat, or phone Resolving customer concerns and complaints professionally Providing accurate information about products or services Processing orders, refunds, and exchanges Tracking orders and updating customers on their status Maintaining and updating customer records in CRM systems Following up with customers to ensure satisfaction Escalating complex issues to the appropriate team Handling multiple conversations while maintaining quality service
2024
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2026
RCS Intertrade Corporation
(Cashier)
I manages customers transactions by processing payments (Cash, Credit and Debit), scanning items, and issuing receipts using a POS system. I also provide friendly customer service, handling returns and maintaining a clean checkout area and balancing the cash drawer often while standing in a long period of time.
General Virtual Assistant
As a General Virtual Assistant, I handle administrative tasks such as email management, scheduling, data entry, customer support, and general organization to help businesses run efficiently.
Medical Virtual Assistant
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Executive Assistant
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Social Media Manager
Creating and scheduling content, engaging with followers, and helping grow the brand’s online presence.