2015
BS in Tourism Management
University of Southern Mindanao
Your Behind-the-Scenes Business Partner
Hi, I’m Dianara—most people call me Ara. I’m a detail-driven Virtual Assistant based in the Philippines, known for being organized, dependable, and easy to work with. I support business owners by handling the behind-the-scenes tasks that keep daily operations running smoothly.
I have hands-on experience in administrative support, bookkeeping, and business operations, including QuickBooks Online, Xero, data management, email and calendar management, scheduling, and client support. My background in customer-facing and administrative roles has strengthened my communication skills, accuracy, and reliability.
If you’re looking for a proactive Virtual Assistant who values clarity, consistency, and quality work, I’m ready to support your business remotely and efficiently.
Skills and Expertise
Administrative, Bookkeeping, and Creative Virtual Assistant Skills
Content Creator
Social Media Management
Online Research
Expense Tracking and Categorization
Graphic Designer
Document Preparation and Reporting
Calendar Management
Bookkeeping Support (QBO and Xero)
Customer Support
File and Records Management
Email Management
Administrative Support
Data Entry
Certificates
Professional Experience
Administrative, Bookkeeping, and Client Support Background
2021
-
2026
Government
(Administrative and Operations Staff)
Provided administrative and operational support to ensure smooth daily office functions within the organization. Handled the preparation, organization, and maintenance of official documents, reports, and records while maintaining accuracy and confidentiality. Performed data entry, managed filing systems, and assisted with documentation related to internal operations. Coordinated schedules, managed emails and office inquiries, and supported supervisors through report consolidation and administrative tracking. Assisted with general clerical tasks, office supply monitoring, and coordination with internal teams and external offices to promote efficient workflow and compliance with organizational procedures.
2019
-
2021
Advance Gas
(Administrative and Operations manager)
Managed both the administrative and operational aspects of a gasoline station, combining hands-on daily tasks with supervisory responsibilities. Handled billing, inventory monitoring, and report preparation while ensuring accurate records and smooth daily operations. Coordinated and supervised staff schedules and work assignments, addressed operational concerns, and ensured workflows were followed efficiently. Acted as the main point of contact between the station and the owner by providing regular updates, operational reports, and recommendations. Also coordinated with clients and suppliers, handled inquiries, and supported overall business operations through organized administrative and operational management.
2018
-
2019
Phela Grande Hotel
(Front Desk Officer)
Served as the primary point of contact for guests, ensuring smooth front desk operations and a positive guest experience. Handled check-ins and check-outs, managed reservations, and responded to guest inquiries both in person and through calls and emails. Maintained accurate records, processed payments, and coordinated with housekeeping and other departments to ensure timely service and room readiness. Addressed guest concerns professionally, provided administrative support, and ensured front office procedures were followed efficiently to support daily hotel operations.
2015
-
2018
Healthy Options
(Customer Advisor)
Assisted with sales reporting, inventory tracking, and cashiering
Supported daily store documentation and administrative tasks
Served as second-in-command supporting staff supervision
Maintained operational and financial accuracy
Services I Offer
Administrative, Bookkeeping, and Creative Virtual Assistant Services
Administrative Support (Virtual Assistant)
Professional virtual administrative support including task coordination, documentation, and file organization.
Data Entry & Web Research
Accurate data entry and reliable web research, including data collection, verification, and database management.
Bookkeeping Support (QuickBooks & Xero)
Basic bookkeeping support using QuickBooks Online and Xero, including expense tracking and transaction categorization.
Email & Calendar Management
Email inbox and calendar management, scheduling, follow-ups, and coordination to support daily business operations.
Customer Support & Client Coordination
Customer support and client coordination via email and messaging platforms, ensuring timely and professional responses.
Content & Creative Support
Creative support including basic graphic design using Canva, simple video editing, and content preparation.