Hey I am Diane

Virtual Assistant

Detail-oriented and reliable Virtual Assistant with experience in customer support, appointment scheduling, email management, social media coordination, and administrative tasks. Skilled in handling multiple priorities, communicating clearly, and supporting business operations remotely with efficiency and professionalism.

Diane Velasquez Fevidal
Santa Rossa Laguna, Philippines
Freelancer
Check my CV View Work Hire Me

Social Media Manager

Content Creator
Social Media Management
Graphic Designer
Data Entry
Amazon VA
Travel Booking
Time management and multitasking
CRM tools
Customer service
Microsoft Office / Google Workspace
Email and calendar management
Customer service
Customer service

Certificates

GVA

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2013
Bachelor of Science in International Hotel Management specialized in CruiseLine Operation in Culinary Arts

Lyceum of the Philippines University - Batangas

2022 - 2023
Gladiator Management
(Vitual Assistant)

Manage executive calendars, appointments, and email correspondence to ensure efficient daily operations
Provide timely customer support through email and chat, maintaining high client satisfaction
Organize digital files, spreadsheets, and databases for improved workflow efficiency
Assist with social media content scheduling and basic engagement tracking
Conduct online research and administrative tasks to support business needs

2022 - 2022
Teleperformance
(Call Center Representative)

Handles inbound and outbound customer calls for a company. Takes care of account inquiries, customer complaints or support issues.

2018 - 2020
Carnival Cruise Line
(Hostess)

Seat guest and manage the seating chart. Monitors restaurant activity to determine seating and dinning flow. Respond to guest inquiries and request in a timely, friendly and efficient manner. Performs opening and closing duties as needed.

2017 - 2018
FlightSafety
(Personal Assistant)

Taking phone calls, organizing meeting, making travel arrangement, handling mail and liaising with clients.

2020 - 2022
Milksta Au
(Social Media Manager)

Overall, my job as a Social Media Manager is to develop and execute a comprehensive social media strategy that supports the goals of the business while building and maintaining strong relationships with the audience on various social media platforms.

My Services

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Bookeeper

Financial Report, Intuit QuickBooks, Accounts Payable Management, and Annual Report


Works

Sample Portfolio for Soci...

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Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Santa Rossa Laguna,
Philippines


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