2019
Bachelor of Science in Secondary Education
Dagupan College Foundation
Multifaceted General Virtual Assistant | Social Media Manager and Freight & Logistics VA
I am a versatile and results-driven professional with a strong background in sales and marketing, administrative support, operations management, customer service, and digital marketing. My diverse experience allows me to provide flexible and reliable support to businesses across different industries.
With hands-on experience in social media management, content creation, graphic design, video editing, and copywriting, I help businesses strengthen their online presence, engage their audiences, and execute effective marketing campaigns.
As a General Virtual Assistant, I can assist with administrative tasks, email management, calendar scheduling, appointment coordination, data entry, documentation, research, customer support, and organizing daily business operations. I am also upskilling in CRM platforms, including GoHighLevel, to improve workflow organization and business efficiency.
In addition, I am developing my expertise as a Freight & Logistics Virtual Assistant, with training in shipment coordination, load monitoring, dispatch support, freight documentation, carrier and broker communication, ETA tracking, and CRM updates. I am familiar with essential freight terminology and dispatch workflows and continue to build my practical skills using logistics and CRM tools.
My experience as a Sun Life Unit Manager has strengthened my leadership, communication, problem-solving, attention to detail, and ability to manage people, monitor performance, and implement business strategies.
I am adaptable, tech-savvy, organized, and committed to continuous learning. My goal is to help business owners and teams save time, streamline operations, improve productivity, and achieve their business objectives through dependable virtual support.
Let me help you manage your workload, strengthen your online presence, and keep your business operations running smoothly.
Social Media Specialist
General Virtual Assistant
Social Media Management
Graphic Designer
Data Entry
Content Creator
Sales and marketing
Facebook Ads Specialist
Certificates
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My Professional Journey
Bringing together years of Experience in operations, sales and marketing, administration, customer service, leadership, and specialized virtual assistant training.
2017
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2019
Casa Cusinero Restaurant
(Social Media Manager)
In my role as a Social Media Manager at the restaurant, my responsibilities were diverse and dynamic, reflecting the crucial role I played in shaping the restaurant’s online identity. I curated and created engaging content, ranging from enticing food photography to promotional events, crafting posts that not only showcased our menu but also captured the essence of our culinary experience. Responding promptly and courteously to customer inquiries and reviews, I ensured a positive online interaction, building a strong rapport with our patrons. I conceptualized and executed social media campaigns, designed to boost foot traffic during specific events and promotions, and effectively managed the social media calendar. Analytics and data interpretation were also in my domain, allowing me to assess the effectiveness of our strategies and refine our approach for optimal engagement. Additionally, I fostered partnerships with local influencers and collaborated with them to widen our reach and enhance the restaurant’s online reputation. Overall, my role was not just about managing social media; it was about creating an immersive digital dining experience, translating our restaurant’s ambiance and flavors into a captivating online narrative.
2018
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2020
Beyza Shish kebab turkish Restaurant
(FB ads/Social Media Manager)
As the Social Media Manager for our esteemed Turkish restaurant, my role was multifaceted and impactful. A significant portion of my responsibilities revolved around content creation, where I meticulously curated a vibrant array of posts capturing the rich culinary heritage of our restaurant. From sizzling kebabs to decadent baklava, every dish was beautifully showcased to entice our audience. Additionally, I managed our Facebook ads campaigns, strategizing and implementing targeted advertisements to maximize our online reach. By analyzing audience insights and staying updated on trends, I optimized our ads to attract the right demographic, ultimately boosting foot traffic and increasing online orders. Through creative storytelling and engaging visuals, I not only represented our menu but also conveyed the cultural essence of Turkish cuisine, fostering a sense of connection with our patrons. My role was pivotal in not only driving customer engagement but also in elevating our restaurant's online presence, making it a go-to destination for authentic Turkish culinary experiences
2019
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2 022
Garden Of Eden
(Social Media and Content Creator Manager)
In my role as a Social Media Manager for our mortuary and memorial park service, my responsibilities extended far beyond the conventional scope. With a profound sense of empathy and respect, I curated sensitive and compassionate content, offering solace to grieving families while highlighting the professional services and peaceful ambiance of our memorial park. Content creation involved thoughtfully designed posts, showcasing the serene beauty of our park, and conveying the importance of honoring loved ones with dignity and care. Simultaneously, I managed our Facebook ads, tailoring them with utmost sensitivity and understanding to reach out to those in need during difficult times. Through these ads, we aimed not just to promote our services but to offer support and understanding to individuals in their moments of grief. By striking a balance between informative and empathetic content and utilizing targeted ads, my role was dedicated to providing comfort, while also ensuring our services were accessible and known to those seeking solace and commemoration.
2017
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2022
ECC Group of Companies
(Sales and Marketing Officer)
As a dedicated Sales and Marketing Officer, I undertook a multifaceted role that seamlessly blended traditional sales strategies with cutting-edge digital marketing techniques. My responsibilities encompassed a wide array of tasks, including social media management, content creation, and digital marketing initiatives. In this dynamic role, I played a pivotal part in enhancing the company's market presence and fostering lasting client relationships.
Key Responsibilities:
1. Sales Strategy Development and Implementation:
Devised and executed comprehensive sales strategies to meet and exceed sales targets.
Identified market trends, customer needs, and competitor activities to adjust strategies as necessary.
Cultivated relationships with clients, ensuring high levels of customer satisfaction and loyalty.
2. Social Media Management and Engagement:
Managed the company's social media profiles across various platforms, including Facebook, Twitter, LinkedIn, and Instagram.
Crafted compelling and engaging social media content, ensuring consistent brand messaging.
Utilized social media analytics to track performance, refine strategies, and enhance online engagement.
3. Content Creation and Marketing:
Created diverse content, including articles, blog posts, press releases, and multimedia presentations.
Developed marketing collateral such as brochures, product guides, and presentations to support sales efforts.
Ensured all content adhered to brand guidelines, resonated with the target audience, and contributed to lead generation and conversions.
4. Digital Marketing Strategies:
Planned and executed digital marketing campaigns to generate leads and increase online visibility, including email marketing, SEO/SEM, and online advertising.
Monitored website traffic, user behavior, and campaign effectiveness using analytics tools, making data-driven decisions to optimize digital marketing efforts.
Stayed current with industry trends, emerging technologies, and digital marketing best practices to continually innovate strategies.
5. Market Research and Analysis:
Conducted in-depth market research to identify opportunities, threats, and customer preferences.
Analyzed sales data, customer feedback, and industry reports to refine marketing strategies and product offerings.
6. Cross-Functional Collaboration:
Collaborated with cross-functional teams, including product development, customer service, and IT, to align marketing efforts with overall company goals.
Facilitated communication channels between departments, ensuring a unified approach to customer engagement and satisfaction.
2022
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2023
Sunlife Insurance
(Financial Advisor)
I held a vital position that involved providing expert financial guidance and support to clients. Working closely with individuals and businesses, I was responsible for analyzing financial situations, understanding client goals, and devising tailored financial plans. My role extended beyond mere financial advice; it was about building trust, understanding unique needs, and empowering clients to make informed decisions about their financial futures.
Key Responsibilities:
Financial Consultation
Investment Management
Insurance Planning
Retirement and Estate Planning
Client Relationship Management
Compliance and Documentation
My Professional Services
Comprehensive Virtual Assistance, Digital Marketing, and Logistics Support to help your business grow.
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Facebook Ads Specialist
Transforming clicks into meaningful engagements and conversions, enhancing brand visibility and revenue.
General Virtual Assistant
Email Management. calendar scheduling, appointment setting, online research, file organization and daily administrative
Administrative Support
Documentation preparation, Data organization, report preparation, record keeping, task tracking and workflow coordinatio
CRM management & Data Organization
Contact management, database updating, lead tracking, sales pipeline monitoring, follow-up tracking and CRM data entry.
Logistics & Operations Support
Shipment Tracking, Dispatch documentation, status updates, scheduling, coordination with carriers and customers, and ope
Testimonials
Jacky Rillera
Dickson has a unique ability to transform ideas into stunning visuals that capture the essence of our brand and resonate with our audience. His innovative designs for Facebook Ads have consistently impressed our clients and helped us stand out in a competitive market.
jacky_rillera@yahoo.com
+639173870608
Juliefer Zuniega
the journey from being an outstanding student to becoming an invaluable virtual assistant is a testament to Dickson’s dedication and commitment to personal and professional growth. He has not only met but exceeded our expectations in this role, and we are excited to see him continue to thrive.
Coach Dham
Dickson is one of the standout trainees I've had the pleasure of mentoring. Throughout his General Virtual Assistant training, he consistently showcased a keen aptitude for absorbing new skills and applying them efficiently. His dedication, adaptability, and proactive approach to tasks impressed me deeply. I wholeheartedly recommend him as a Virtual Assistant. Any organization would be fortunate to have him on board. He's not just trained; he's transformed!